@alefattorini, I can propose some things that I’ve picked from my work.
1 Have a dedicated page for how-to’s (wiki)
2 create categories of how-to’s (network, base, SMB, update etc)
3 Documents must have at least 3 attributes beside them as label (Dificulty level, Version of software to what it applies, and Date)
We also must create a How-to on how to create a how-to.
To explain the steps to take care when you create a guide.
Create a standard template for a document that will be used to format the how-to. This way we make sure that all the documents will be the same and will follow a certain pattern.
Include a header with required information (Version of the how-to / revision , author, date of publishing, to what versions of NS applies, difficulty Level and category).
I’ll try to compile a small guide (when I’ll have a bit of time) on what an author should look out for, when they decide to create a How-to.