Tags for the Subject of a thread

hope you are all fine.
I have a question about the additional tags you can set if you create a new threat at support category for example. When will they be shown and when not? For example some screenshots and the links to the threads.

But others are shown

I thought that tags were always visible.

Maybe @alefattorini can help here!

If the tag is part of the title of the thread they are active but hidden.


Thanks for explanation.

Sorry for the late reply. As @dnutan said there that option. I think it’s correct to don’t permit it


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Yes of course, if I know it’s no problem.