steve
(steve)
April 17, 2026, 9:17am
1
NethServer Version: Nethserver 8
Module: SOGO 2.2.0 module
An update has arrived for the NS8 SOGo module. I installed the update version 2.2.0 and since then the SOGo page looks like the image below. What is the reason for this and how can I fix it? Clearing the browser cache does not help…
Thank you for help
mrmarkuz
(Markus Neuberger)
April 17, 2026, 9:29am
2
I can’t reproduce. Did you customize SOGo like adapting the logo or background?
It looks like the CSS is completely missing.
Does it work in another browser?
Are there errors in the browser console ?
steve
(steve)
April 17, 2026, 9:50am
3
I changed nothing.
It doesn’t work with Firefox, Chrome, or Konqueror.
The failed to load with this resource:
I don’t know what this means… There hasn’t been a problem with this so far…
stephdl
(Stéphane de Labrusse)
April 17, 2026, 10:08am
4
can you try in a private session of chrome or firefox
1 Like
steve
(steve)
April 17, 2026, 2:20pm
5
I tried it, but the same error.
stephdl
(Stéphane de Labrusse)
April 17, 2026, 2:43pm
8
try to reinstall
api-cli run update-module --data '{"module_url":"ghcr.io/nethserver/sogo:2.2.0","instances":["sogo1"],"force":true}'
1 Like
stephdl
(Stéphane de Labrusse)
April 17, 2026, 3:11pm
10
I read TOTP in your screenshot
steve
(steve)
April 17, 2026, 3:12pm
11
What happened that I need to reinstall SOGo module?
Why can’t an update be done properly?
There is always a problem with updating another module, doesn’t anyone test the updates?
stephdl
(Stéphane de Labrusse)
April 17, 2026, 3:14pm
12
we missed you sorry SOGo 5.12.7 needs testers - #25 by MadPatrick
We did the test and we are not able to reproduce, thank a lot mate for your help
2 Likes
I’ve tested it. Every single feature. And after the update, everything worked just as it did before
3 Likes
stephdl
(Stéphane de Labrusse)
April 17, 2026, 4:57pm
14
sogo:2.2.0 removed of the repository….going to holidays we will see it later
1 Like
steve
(steve)
April 17, 2026, 6:05pm
15
Sorry, but this is not funny and I don’t understand your attitude.
Please remember, you couldn’t reproduce the LAM problem either, but it persisted for a very long time. You modified it without the error occurring on your end. Fortunately, the error has not occurred since the last update, which I am grateful for.
steve
(steve)
April 17, 2026, 6:13pm
16
Removing it from the repository doesn’t solve the problem for me. I need to somehow restore the previous version, but I need help with that…
When I feel like I’m slowly building trust in the system and could switch to NS8, new problems arise.
The biggest problem is that I don’t dare to use NS8 in production because of these, I’m afraid something will always crash and this could cause a disaster in production…
What would be the solution?
stephdl
(Stéphane de Labrusse)
April 17, 2026, 6:29pm
18
please try yunohost, koozali, mailcow, …..
2 Likes
steve
(steve)
April 17, 2026, 6:34pm
19
Meanwhile, I tried to uninstall and reinstall SOGo as per your previous advice, but now I get the following error during installation:
<7>podman-pull-missing ghcr.io/nethserver/sogo:2.2.0
Trying to pull ghcr.io/nethserver/sogo:2.2.0...
Error: unable to copy from source docker://ghcr.io/nethserver/sogo:2.2.0: initializing source docker://ghcr.io/nethserver/sogo:2.2.0: reading manifest 2.2.0 in ghcr.io/nethserver/sogo: manifest unknown
Traceback (most recent call last):
File "/usr/local/agent/bin/podman-pull-missing", line 35, in <module>
subprocess.run(['podman', 'pull', image_url]).check_returncode()
File "/usr/lib64/python3.11/subprocess.py", line 502, in check_returncode
raise CalledProcessError(self.returncode, self.args, self.stdout,
subprocess.CalledProcessError: Command '['podman', 'pull', 'ghcr.io/nethserver/sogo:2.2.0']' returned non-zero exit status 125.
Traceback (most recent call last):
File "/var/lib/nethserver/cluster/actions/add-module/50update", line 90, in <module>
agent.run_helper('podman-pull-missing', image_url, progress_callback=agent.get_progress_callback(0,33)).check_returncode()
File "/usr/lib64/python3.11/subprocess.py", line 502, in check_returncode
raise CalledProcessError(self.returncode, self.args, self.stdout,
subprocess.CalledProcessError: Command '('podman-pull-missing', 'ghcr.io/nethserver/sogo:2.2.0')' returned non-zero exit status 1.
Is this the reason you removed SOGo from the repository?
mrmarkuz
(Markus Neuberger)
April 17, 2026, 7:00pm
20
Sogo 2.2.0 isn’t available anymore.
Please install version 2.1.0.
1 Like