SoGo gives a lot of PID timeouts

MadPatrick · November 14, 2024, 6:59pm

Hi,

Just a question about Sogo
It is running good, but i see a lot PID timeout errors in the log
Is this normal ? It look it holds the push mail sometimes for a short period

When i google this it gives me not much info
I tried to expand the workers but this gives no other result

2024-11-14T19:16:20+01:00 [1:sogo1:sogo-app] Nov 14 19:16:20 sogod [7]: [WARN] <0x0x55eb438b36e0[WOWatchDogChild]> pid 113 <mark>has been hanging in the same</mark> request for 6 minutes 
2024-11-14T19:16:28+01:00 [1:sogo1:sogo-app] Nov 14 19:16:28 sogod [7]: [WARN] <0x0x55eb438b39b0[WOWatchDogChild]> pid 119 <mark>has been hanging in the same</mark> request for 11 minutes 
2024-11-14T19:16:44+01:00 [1:sogo1:sogo-app] Nov 14 19:16:44 sogod [7]: [WARN] <0x0x55eb438d0010[WOWatchDogChild]> pid 120 <mark>has been hanging in the same</mark> request for 4 minutes 
2024-11-14T19:17:11+01:00 [1:sogo1:sogo-app] Nov 14 19:17:11 sogod [7]: [WARN] <0x0x55eb4389db20[WOWatchDogChild]> pid 105 <mark>has been hanging in the same</mark> request for 32 minutes 
2024-11-14T19:17:20+01:00 [1:sogo1:sogo-app] Nov 14 19:17:20 sogod [7]: [WARN] <0x0x55eb438b36e0[WOWatchDogChild]> pid 113 <mark>has been hanging in the same</mark> request for 7 minutes 2024-11-14T19:17:28+01:00 [1:sogo1:sogo-app] Nov 14 19:17:28 sogod [7]: [WARN] <0x0x55eb438b39b0[WOWatchDogChild]> pid 119 <mark>has been hanging in the same</mark> request for 12 minutes 
2024-11-14T19:17:44+01:00 [1:sogo1:sogo-app] Nov 14 19:17:44 sogod [7]: [WARN] <0x0x55eb438d0010[WOWatchDogChild]> pid 120 <mark>has been hanging in the same</mark> request for 5 minutes 
2024-11-14T19:18:11+01:00 [1:sogo1:sogo-app] Nov 14 19:18:11 sogod [7]: [WARN] <0x0x55eb4389db20[WOWatchDogChild]> pid 105 <mark>has been hanging in the same</mark> request for 33 minutes 
2024-11-14T19:18:20+01:00 [1:sogo1:sogo-app] Nov 14 19:18:20 sogod [7]: [WARN] <0x0x55eb438b5340[WOWatchDogChild]> pid 115 <mark>has been hanging in the same</mark> request for 1 minutes 
2024-11-14T19:18:20+01:00 [1:sogo1:sogo-app] Nov 14 19:18:20 sogod [7]: [WARN] <0x0x55eb438b36e0[WOWatchDogChild]> pid 113 <mark>has been hanging in the same</mark> request for 8 minutes 
2024-11-14T19:18:28+01:00 [1:sogo1:sogo-app] Nov 14 19:18:28 sogod [7]: [WARN] <0x0x55eb438b39b0[WOWatchDogChild]> pid 119 <mark>has been hanging in the same</mark> request for 13 minutes 
2024-11-14T19:19:11+01:00 [1:sogo1:sogo-app] Nov 14 19:19:11 sogod [7]: [WARN] <0x0x55eb4389db20[WOWatchDogChild]> pid 105 <mark>has been hanging in the same</mark> request for 34 minutes 
2024-11-14T19:19:20+01:00 [1:sogo1:sogo-app] Nov 14 19:19:20 sogod [7]: [WARN] <0x0x55eb438b5340[WOWatchDogChild]> pid 115 <mark>has been hanging in the same</mark> request for 2 minutes 
2024-11-14T19:19:20+01:00 [1:sogo1:sogo-app] Nov 14 19:19:20 sogod [7]: [WARN] <0x0x55eb438b36e0[WOWatchDogChild]> pid 113 <mark>has been hanging in the same</mark> request for 9 minutes

stephdl · November 19, 2024, 9:12pm

I think it is a normal log messages. Activsync has released the pid

You have some messages more important to track. It could come from a lack of workers

github.com/mailcow/mailcow-dockerized

No child available to handle incoming request!

opened 05:12PM - 05 Feb 19 UTC

closed 09:39PM - 13 Apr 19 UTC

PiCTaTe

Hi, My logs are constantly with bellow error. > sogo-mailcow_1 | Feb… 4 18:15:31 05e81f192545 sogod [11]: [WARN] <0x0x557253cc7640[WOWatchDogChild]> pid 455 has been hanging in the same request for 6 minutes > sogo-mailcow_1 | Feb 4 18:15:31 05e81f192545 sogod [11]: [WARN] <0x0x557253c672c0[WOWatchDogChild]> pid 52 has been hanging in the same request for 8 minutes > sogo-mailcow_1 | Feb 4 18:15:41 05e81f192545 sogod [11]: [WARN] <0x0x557253c5b1c0[WOWatchDogChild]> pid 448 has been hanging in the same request for 13 minutes > sogo-mailcow_1 | Feb 4 18:15:41 05e81f192545 sogod [11]: [WARN] <0x0x557253e0a630[WOWatchDogChild]> pid 72 has been hanging in the same request for 13 minutes After some time, sogo locks with bellow error: > sogo-mailcow_1 | Feb 5 11:38:30 05e81f192545 sogod [11]: [ERROR] <0x0x56396fb74f00[WOWatchDog]> No child available to handle incoming request! > sogo-mailcow_1 | Feb 5 11:38:30 05e81f192545 sogod [11]: [ERROR] <0x0x56396fb74f00[WOWatchDog]> No child available to handle incoming request! > sogo-mailcow_1 | Feb 5 11:38:30 05e81f192545 sogod [11]: [ERROR] <0x0x56396fb74f00[WOWatchDog]> No child available to handle incoming request! > sogo-mailcow_1 | Feb 5 11:38:31 05e81f192545 sogod [11]: [ERROR] <0x0x56396fb74f00[WOWatchDog]> No child available to handle incoming request! > sogo-mailcow_1 | Feb 5 11:38:31 05e81f192545 sogod [11]: [ERROR] <0x0x56396fb74f00[WOWatchDog]> No child available to handle incoming request! > sogo-mailcow_1 | Feb 5 11:38:31 05e81f192545 sogod [11]: [ERROR] <0x0x56396fb74f00[WOWatchDog]> No child available to handle incoming request! > sogo-mailcow_1 | Feb 5 11:38:31 05e81f192545 sogod [11]: [ERROR] <0x0x56396fb74f00[WOWatchDog]> No child available to handle incoming request! > sogo-mailcow_1 | Feb 5 11:38:31 05e81f192545 sogod [11]: [ERROR] <0x0x56396fb74f00[WOWatchDog]> No child available to handle incoming request! > sogo-mailcow_1 | Feb 5 11:38:31 05e81f192545 sogod [11]: [ERROR] <0x0x56396fb74f00[WOWatchDog]> No child available to handle incoming request! > sogo-mailcow_1 | Feb 5 11:38:31 05e81f192545 sogod [11]: [ERROR] <0x0x56396fb74f00[WOWatchDog]> No child available to handle incoming request! > sogo-mailcow_1 | Feb 5 11:38:31 05e81f192545 sogod [11]: [ERROR] <0x0x56396fb74f00[WOWatchDog]> No child available to handle incoming request! > sogo-mailcow_1 | Feb 5 11:38:31 05e81f192545 sogod [11]: [ERROR] <0x0x56396fb74f00[WOWatchDog]> No child available to handle incoming request! > sogo-mailcow_1 | Feb 5 11:38:32 05e81f192545 sogod [11]: [ERROR] <0x0x56396fb74f00[WOWatchDog]> No child available to handle incoming request! I have 280 mailboxes. My configuration: WOWorkersCount = "50"; SxVMemLimit = 384; SOGoMaximumPingInterval = 3540; SOGoInternalSyncInterval = 45; SOGoMaximumSyncInterval = 60;

MadPatrick · November 19, 2024, 9:21pm

I’ve seen this post and tried it.
Did not make any difference