Send "share" eMail on Nextcloud stucks

Support
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Hi Community,

I encounter quite often a problem with Nextcloud eMail on Nethserver: If I want to share a link, I need to setup up the eMail host correctly. I did that using Nethserver as a smarthost, test mail works fine. But from time to time, something goes wrong, I can not send the share eMails anymore. Than I need to go to the admin login, change some settings for the smarthost until everything works again and than it works for a few weeks. After some days / weeks … the problem reoccors.

Sorry, I did not note the exact settings for smarthost when the error orrurs, but here is the current, working setup

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I know, in some weeks I will e.g. switch to “no aut” or “STARTTLS”, with / without authentication

NethServer Version: 7
Module: Nextcloud

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Do you use the ns to send email, if yes we do not support 465 ssmtp

IIIrc we use a smtp without protection because restricted to local host at localhost:10025

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yes, the config above points to my ns hostname:

hostname.mydomain.tld

The config as shown does currently work.

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465 ssmtp is not used on ns, do I am true @davidep

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Counter-Check via Thunderbird: 465 works … maybe it is because I am running SoGo?

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:grin: There’s a list of ports in the manual page

https://docs.nethserver.org/en/v7/mail.html#client-configuration

…465 is among them!

1 Like
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Do you have Let’s Encrypt certificates?

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yes, shure

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ok it is a smarthost to 465 that is not possible, I learn something I think :smiley:

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Just to focus, the problem is not, that the config is not working. The problem is that a working configurations sometimes stops working and than I need to change the config until I find another config which does work. Currently it is Plain / Auth / SSMTP / SSL on Port 465.

I configured NS that it does relay email from green network without authentifcations. This does work for a lot of other internal clients (e.g. Proxmox, ecoDMS or even some selfmade PHP scripts). So I used to send Nextcloud emails with noauth / port 25 / no SSL, TLS, StartTLS - which worked fine - but it stopped working - just for Nextcloud. In fact, I change the Nextcloud email setting every 2 or three month…

I think it has something to do with updates, either of nethserver or nextcloud apps. I am just awaiting the next user complain about “I can not share links” …

1 Like
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Oh, and by the way, I have the email app installed on nextcloud. It does stop working to, if an update is expeced. By change, is there any option to keep it running?

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do not expect what you could personally find in /var/log/maillog when it sucks :smiley:

We need evidences

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In god we trust …

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… all other will have to bring evidence :slight_smile:

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When you have the failure, check in the log the evidences you could find, everything is written inside

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yes, of course, the question was directed to … did somebody besides me such a behaviour or I am just a wrong way driver?

I should not have asked after I found a solution / did the reconfiguration on my own :slight_smile:

The point is simple: It works … and suddenly the config does not work anymore, I am quite used on how to reconfigure (trial and error) - but actually, I did not take any notes on what I changed …

1 Like