Reply to all includes my email address

Support
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1

Ok, this is probably a simple one but for some reason when replying to all it seems to include my email address as well, so i get an email of the one i am sending.

I am using outlook on Nethserver, Sogo setup and working and using activesync.

Any idea’s

thanks

rob

2

Any info about the arrangement of your mailboxes involved into reply?
Moreover, activesync is not intended as use for Outlook desktop but for “exchange mockup” for mobile devices.

3

This looks to me to be an Outlook issue and not Sogo/Nethserver. I use a similar setup to yours and my reply all works as intended.

Have you verified the issue on a secondary Outlook client?

1 Like
4

Thats Royceb, yep on multiple outlook clients. essentially i do have alias emails and have setup a staff@ email address which includes all email address’s, i think when the user replies to all then it includes all the email address’s at staff which includes theirs. but cant work out a better way of doing it.

5

The mail server is doing exactly what you asked for…

6

I remember there was a similar question awhile ago about sending to group email were the sender was also in one of the group’s we did find a workaround just can’t find the thread ok found it here was the solution Discarding duplicate emails send to groups - #24 by mrmarkuz not sure if it works with reply all (I think it does)

1 Like
7

Thanks Shane, you are a gentlemen, just applied it and its working, cheers for the help

rob

2 Likes
8

If you could make sure to mark the post that help solved your issues in case others with similar problems search in the future. Thank you and welcome to the community :smiley:

2 Likes
9

Issue has been resolved, thanks all

10

Thanks Royceb,

All done, thanks for all the help

Cheers

rob