When I try to use the sogo-tool to backup my emails, calendar and contacts etc… I get the following error:
2018-01-03 08:26:15.145 sogo-tool[12971] ERROR(-[NGLdapSearchResultEnumerato r nextObject]): does not support result references yet …
It seems to generate one of these errors per user and if I run the backup for a single user then it only shows this error once.
i’m still catching up with the last sogo configurations so cant tell you whats going on in detail.
Can you give us some insight which command your running doing the backup?
I can confirm and reproduce this error with AD, it’s not occuring with LDAP.
[root@server etc]# sogo-tool backup /tmp/sogobkp ALL
<0x0x13fdc70[SOGoCache]> Cache cleanup interval set every 300.000000 seconds
<0x0x13fdc70[SOGoCache]> Using host(s) '127.0.0.1' as server(s)
2018-01-03 20:46:57.350 sogo-tool[28667:28667] ERROR(-[NGLdapSearchResultEnumerator nextObject]): does not support result references yet ..
Hi, I have seen this error code appear on the internet over a few different SOGo issues, it may be that this error gets returned for a number of reasons.
I do not have a high CPU load but this thread is similar from 2016
" I just had the same error message when running sogo-tool
and an overall very slow behaviour of SOGo with very high cpu load.
That makes sencse, (local) Ldap is listing on the local host, samba-AD (running in a container) has an IP for it self. EDIT forget this: Not sure about this but gut feeling is memcached running on the local host gets in the way.
Same result I’m afraid.
I created 2 new users.
1, I logged into the webmail and sent an email from (john.smith)
2, the other I didn’t even log into to the webmail (user.test)
Both give the same error as before.
I don’t have any error in sogo.log, just in the output of sogo-tool backup /tmp/sogobkp ALL
Don’t know if the credentials error is relevant in this case…
@kis2006, after restarting sogo with systemctl restart sogod, the error seems to be away.
No, it’s just restarting the service. But maybe it depends on starting order. I tried it again after a reboot, first the error, after restarting service the error is away:
[root@testserver ~]# sogo-tool backup /tmp/sogobkp ALL
<0x0x1b1a190[SOGoCache]> Cache cleanup interval set every 300.000000 seconds
<0x0x1b1a190[SOGoCache]> Using host(s) '127.0.0.1' as server(s)
2018-01-04 01:36:53.821 sogo-tool[30089:30089] ERROR(-[NGLdapSearchResultEnumerator nextObject]): does not support result references yet ..
[root@testserver ~]# systemctl restart sogod
[root@testserver ~]# sogo-tool backup /tmp/sogobkp ALL
<0x0x1583190[SOGoCache]> Cache cleanup interval set every 300.000000 seconds
<0x0x1583190[SOGoCache]> Using host(s) '127.0.0.1' as server(s)
it does write the user file that contains the sogo settings for each user yes.i will look at some alternatives if I cant get the sogo-tool going.thanks