NethServer Version: 8
Module: Sogo ActivSync
Hi,
after upgrade NS7 >> NS8 we have problems with communication between mailserver > Sogo > mobile devices.
The incomimg mails arrieve the mobile devices. But if we try to answer a mail on this devices there is no communcation and errors.
Please looking the logs, we don’t know what to do on cluster admin website to correct this:
2024-11-19T15:14:33+01:00 [1:sogo1:sogo-app] Nov 19 15:14:33 sogod [170]: <0x0x556f1c5fec30[SOGoActiveSyncDispatcher]> Sleeping 25 seconds while detecting changes for user user01 in Sync...
2024-11-19T15:14:35+01:00 [1:sogo1:sogo-app] Nov 19 15:14:35 sogod [171]: <0x0x556f1c4c30a0[SOGoActiveSyncDispatcher]> Sleeping 30 seconds while detecting changes for user user15 in Ping...
2024-11-19T15:14:36+01:00 [1:sogo1:sogo-app] Nov 19 15:14:36 sogod [7]: [WARN] <0x0x556f1c6e2e60[WOWatchDogChild]> pid 174 has been hanging in the same request for 6 minutes
2024-11-19T15:14:36+01:00 [1:sogo1:sogo-app] [Tue Nov 19 14:14:36.148341 2024] [proxy_http:error] [pid 18:tid 67] (70007)The timeout specified has expired: [client 10.0.2.100:58634] AH01102: error reading status line from remote server 127.0.0.1:20000
2024-11-19T15:14:36+01:00 [1:sogo1:sogo-app] [Tue Nov 19 14:14:36.148440 2024] [proxy:error] [pid 18:tid 67] [client 10.0.2.100:58634] AH00898: Error reading from remote server returned by /Microsoft-Server-ActiveSync
2024-11-19T15:14:36+01:00 [1:sogo1:sogo-app] Nov 19 15:14:36 sogod [162]: <0x0x556f1cb5ce40[SOGoActiveSyncDispatcher]> Sleeping 30 seconds while detecting changes for user user14 in Ping...
2024-11-19T15:14:37+01:00 [1:sogo1:sogo-app] Nov 19 15:14:37 sogod [174]: [ERROR] <0x0x556f1cc27be0[WOHttpTransaction]> client disconnected during delivery of response for <WORequest[0x0x556f1cb49f10]: method=POST uri=/SOGo/Microsoft-Server-ActiveSync?User=user10&DeviceId=7LR1R8FTEH6UL8TD8TRV99B864&DeviceType=iPad&Cmd=Ping app=SOGo rqKey=Microsoft-Server-ActiveSync rqPath=(null)> (len=13): the socket was shutdown
2024-11-19T15:14:37+01:00 [1:sogo1:sogo-app] Nov 19 15:14:37 sogod [174]: 80.187.118.1, 10.0.2.100 "POST /SOGo/Microsoft-Server-ActiveSync?User=user10&DeviceId=7LR1R8FTEH6UL8TD8TRV99B864&DeviceType=iPad&Cmd=Ping HTTP/1.1" 200 13/225 360.941 - - 2M - 13
2024-11-19T15:14:38+01:00 [1:sogo1:sogo-app] Nov 19 15:14:38 sogod [170]: <0x0x556f1c5fec30[SOGoActiveSyncDispatcher]> Sleeping 20 seconds while detecting changes for user user01 in Sync...
2024-11-19T15:14:38+01:00 [1:sogo1:sogo-app] Nov 19 15:14:38 sogod [7]: [WARN] <0x0x556f1c6d4e20[WOWatchDogChild]> pid 167 has been hanging in the same request for 6 minutes
2024-11-19T15:14:38+01:00 [1:sogo1:sogo-app] [Tue Nov 19 14:14:38.568921 2024] [proxy_http:error] [pid 182:tid 199] (70007)The timeout specified has expired: [client 10.0.2.100:58650] AH01102: error reading status line from remote server 127.0.0.1:20000
2024-11-19T15:14:38+01:00 [1:sogo1:sogo-app] [Tue Nov 19 14:14:38.569005 2024] [proxy:error] [pid 182:tid 199] [client 10.0.2.100:58650] AH00898: Error reading from remote server returned by /Microsoft-Server-ActiveSync
2024-11-19T15:14:39+01:00 [1:sogo1:sogo-app] Nov 19 15:14:39 sogod [167]: <0x0x556f1c4167b0[SOGoActiveSyncDispatcher]> Sleeping 30 seconds while detecting changes for user user20 in Ping...
2024-11-19T15:14:40+01:00 [1:sogo1:sogo-app] Nov 19 15:14:40 sogod [180]: <0x0x556f1caff5f0[SOGoActiveSyncDispatcher]> Sleeping 30 seconds while detecting changes for user user15 in Ping...
2024-11-19T15:14:42+01:00 [1:sogo1:sogo-app] Nov 19 15:14:42 sogod [164]: <0x0x556f1cb42d60[SOGoActiveSyncDispatcher]> Sleeping 30 seconds while detecting changes for user user10 in Ping...
2024-11-19T15:14:42+01:00 [1:sogo1:sogo-app] Nov 19 15:14:42 sogod [7]: [WARN] <0x0x556f1c6e1fd0[WOWatchDogChild]> pid 176 has been hanging in the same request for 5 minutes
2024-11-19T15:14:43+01:00 [1:sogo1:sogo-app] Nov 19 15:14:43 sogod [170]: <0x0x556f1c5fec30[SOGoActiveSyncDispatcher]> Sleeping 15 seconds while detecting changes for user user01 in Sync...
2024-11-19T15:14:43+01:00 [1:sogo1:sogo-app] Nov 19 15:14:43 sogod [176]: <0x0x556f1cac9fa0[SOGoActiveSyncDispatcher]> Sleeping 30 seconds while detecting changes for user user22 in Ping...
2024-11-19T15:14:47+01:00 [1:sogo1:sogo-app] Nov 19 15:14:47 sogod [7]: [WARN] <0x0x556f1c6bf7d0[WOWatchDogChild]> pid 172 has been hanging in the same request for 9 minutes
2024-11-19T15:14:48+01:00 [1:sogo1:sogo-app] Nov 19 15:14:48 sogod [170]: <0x0x556f1c5fec30[SOGoActiveSyncDispatcher]> Sleeping 10 seconds while detecting changes for user user01 in Sync...
2024-11-19T15:14:51+01:00 [1:sogo1:sogo-app] Nov 19 15:14:51 sogod [172]: <0x0x556f1cd6f110[SOGoActiveSyncDispatcher]> Sleeping 30 seconds while detecting changes for user user01 in Ping...
2024-11-19T15:14:53+01:00 [1:sogo1:sogo-app] Nov 19 15:14:53 sogod [170]: <0x0x556f1c5fec30[SOGoActiveSyncDispatcher]> Sleeping 5 seconds while detecting changes for user user01 in Sync...
2024-11-19T15:14:58+01:00 [1:sogo1:sogo-app] Nov 19 15:14:58 sogod [170]: <0x0x556f1c5fec30[SOGoActiveSyncDispatcher]> Sleeping 30 seconds while detecting changes for user user01 in Sync...
2024-11-19T15:14:58+01:00 [1:sogo1:sogo-app] Nov 19 15:14:58 sogod [173]: <0x0x556f1c7274d0[SOGoActiveSyncDispatcher]> Sleeping 30 seconds while detecting changes for user user21 in Ping...
2024-11-19T15:15:03+01:00 [1:sogo1:sogo-app] Nov 19 15:15:03 sogod [177]: <0x0x556f1c5f5f10[SOGoActiveSyncDispatcher]> Sleeping 30 seconds while detecting changes for user user19 in Ping...
2024-11-19T15:15:03+01:00 [1:sogo1:sogo-app] Nov 19 15:15:03 sogod [170]: <0x0x556f1c5fec30[SOGoActiveSyncDispatcher]> Sleeping 25 seconds while detecting changes for user user01 in Sync...
2024-11-19T15:15:04+01:00 [1:sogo1:sogo-app] Nov 19 15:15:04 sogod [7]: [WARN] <0x0x556f1c6bf980[WOWatchDogChild]> pid 171 has been hanging in the same request for 3 minutes
2024-11-19T15:15:05+01:00 [1:sogo1:sogo-app] Nov 19 15:15:05 sogod [171]: <0x0x556f1c4c30a0[SOGoActiveSyncDispatcher]> Sleeping 30 seconds while detecting changes for user user15 in Ping...
2024-11-19T15:15:06+01:00 [1:sogo1:sogo-app] Nov 19 15:15:06 sogod [7]: [WARN] <0x0x556f1c6a6d40[WOWatchDogChild]> pid 162 has been hanging in the same request for 1 minutes
2024-11-19T15:15:06+01:00 [1:sogo1:sogo-app] Nov 19 15:15:06 sogod [162]: <0x0x556f1cb5ce40[SOGoActiveSyncDispatcher]> Sleeping 30 seconds while detecting changes for user user14 in Ping...
2024-11-19T15:15:08+01:00 [1:sogo1:sogo-app] Nov 19 15:15:08 sogod [170]: <0x0x556f1c5fec30[SOGoActiveSyncDispatcher]> Sleeping 20 seconds while detecting changes for user user01 in Sync...
2024-11-19T15:15:08+01:00 [1:sogo1:sogo-app] Nov 19 15:15:08 sogod [7]: [WARN] <0x0x556f1c6e3010[WOWatchDogChild]> pid 180 has been hanging in the same request for 10 minutes
2024-11-19T15:15:09+01:00 [1:sogo1:sogo-app] Nov 19 15:15:09 sogod [167]: <0x0x556f1c4167b0[SOGoActiveSyncDispatcher]> Sleeping 30 seconds while detecting changes for user user20 in Ping...
2024-11-19T15:15:10+01:00 [1:sogo1:sogo-app] Nov 19 15:15:10 sogod [180]: <0x0x556f1caff5f0[SOGoActiveSyncDispatcher]> Sleeping 30 seconds while detecting changes for user user15 in Ping...
2024-11-19T15:15:12+01:00 [1:sogo1:sogo-app] Nov 19 15:15:12 sogod [7]: [WARN] <0x0x556f1c6a68f0[WOWatchDogChild]> pid 164 has been hanging in the same request for 1 minutes
2024-11-19T15:15:12+01:00 [1:sogo1:sogo-app] Nov 19 15:15:12 sogod [174]: 172.20.20.10, 10.0.2.100 "POST /SOGo/so/user01/Mail/0/folderINBOX/changes HTTP/1.1" 200 28/153 0.184 - - 0 - 13
2024-11-19T15:15:12+01:00 [1:sogo1:sogo-app] Nov 19 15:15:12 sogod [164]: <0x0x556f1cb42d60[SOGoActiveSyncDispatcher]> Sleeping 30 seconds while detecting changes for user user10 in Ping...
2024-11-19T15:15:13+01:00 [1:sogo1:sogo-app] Nov 19 15:15:13 sogod [170]: <0x0x556f1c5fec30[SOGoActiveSyncDispatcher]> Sleeping 15 seconds while detecting changes for user user01 in Sync...
2024-11-19T15:15:13+01:00 [1:sogo1:sogo-app] Nov 19 15:15:13 sogod [176]: <0x0x556f1cac9fa0[SOGoActiveSyncDispatcher]> Sleeping 30 seconds while detecting changes for user user22 in Ping...
2024-11-19T15:15:18+01:00 [1:sogo1:sogo-app] Nov 19 15:15:18 sogod [170]: <0x0x556f1c5fec30[SOGoActiveSyncDispatcher]> Sleeping 10 seconds while detecting changes for user user01 in Sync...
2024-11-19T15:15:21+01:00 [1:sogo1:sogo-app] Nov 19 15:15:21 sogod [172]: <0x0x556f1cd6f110[SOGoActiveSyncDispatcher]> Sleeping 30 seconds while detecting changes for user user01 in Ping...
2024-11-19T15:15:23+01:00 [1:sogo1:sogo-app] Nov 19 15:15:23 sogod [170]: <0x0x556f1c5fec30[SOGoActiveSyncDispatcher]> Sleeping 5 seconds while detecting changes for user user01 in Sync...
2024-11-19T15:15:25+01:00 [1:sogo1:sogo-app] Nov 19 15:15:25 sogod [7]: [WARN] <0x0x556f1c6bfc60[WOWatchDogChild]> pid 170 has been hanging in the same request for 4 minutes
2024-11-19T15:15:28+01:00 [1:sogo1:sogo-app] Nov 19 15:15:28 sogod [7]: [WARN] <0x0x556f1c6d5890[WOWatchDogChild]> pid 173 has been hanging in the same request for 8 minutes
2024-11-19T15:15:28+01:00 [1:sogo1:sogo-app] Nov 19 15:15:28 sogod [170]: <0x0x556f1c5fec30[SOGoActiveSyncDispatcher]> Sleeping 30 seconds while detecting changes for user user01 in Sync...
2024-11-19T15:15:28+01:00 [1:sogo1:sogo-app] Nov 19 15:15:28 sogod [173]: <0x0x556f1c7274d0[SOGoActiveSyncDispatcher]> Sleeping 30 seconds while detecting changes for user user21 in Ping...
2024-11-19T15:15:32+01:00 [1:sogo1:sogo-app] Nov 19 15:15:32 sogod [7]: [WARN] <0x0x556f1c6e1ab0[WOWatchDogChild]> pid 177 has been hanging in the same request for 4 minutes
2024-11-19T15:15:33+01:00 [1:sogo1:sogo-app] Nov 19 15:15:33 sogod [177]: <0x0x556f1c5f5f10[SOGoActiveSyncDispatcher]> Sleeping 30 seconds while detecting changes for user user19 in Ping...
2024-11-19T15:15:33+01:00 [1:sogo1:sogo-app] Nov 19 15:15:33 sogod [170]: <0x0x556f1c5fec30[SOGoActiveSyncDispatcher]> Sleeping 25 seconds while detecting changes for user user01 in Sync...
2024-11-19T15:15:35+01:00 [1:sogo1:sogo-app] Nov 19 15:15:35 sogod [171]: <0x0x556f1c4c30a0[SOGoActiveSyncDispatcher]> Sleeping 30 seconds while detecting changes for user user15 in Ping...
.......
2024-11-19T16:17:56+01:00 [1:sogo1:sogo-app] [Tue Nov 19 15:17:56.577771 2024] [proxy_http:error] [pid 182:tid 194] (70007)The timeout specified has expired: [client 10.0.2.100:39676] AH01102: error reading status line from remote server 127.0.0.1:20000
2024-11-19T16:17:56+01:00 [1:sogo1:sogo-app] [Tue Nov 19 15:17:56.577986 2024] [proxy:error] [pid 182:tid 194] [client 10.0.2.100:39676] AH00898: Error reading from remote server returned by /Microsoft-Server-ActiveSync
2024-11-19T16:17:56+01:00 [1:sogo1:sogo-app] Nov 19 16:17:56 sogod [170]: <0x0x556f1cb12dd0[SOGoActiveSyncDispatcher]> Sleeping 30 seconds while detecting changes for user user19 in Ping...
2024-11-19T16:17:57+01:00 [1:sogo1:sogo-app] Nov 19 16:17:57 sogod [164]: <0x0x556f1c47e8a0[SOGoActiveSyncDispatcher]> Sleeping 30 seconds while detecting changes for user user20 in Ping...
2024-11-19T16:18:00+01:00 [1:sogo1:sogo-app] Nov 19 16:18:00 sogod [178]: <0x0x556f1d658d00[SOGoActiveSyncDispatcher]> Sleeping 25 seconds while detecting changes for user user01 in Sync...
2024-11-19T16:18:04+01:00 [1:sogo1:sogo-app] Nov 19 16:18:04 sogod [7]: [WARN] <0x0x556f1c6e3010[WOWatchDogChild]> pid 180 has been hanging in the same request for 17 minutes
2024-11-19T16:18:05+01:00 [1:sogo1:sogo-app] Nov 19 16:18:05 sogod [178]: <0x0x556f1d658d00[SOGoActiveSyncDispatcher]> Sleeping 20 seconds while detecting changes for user user01 in Sync...
2024-11-19T16:18:06+01:00 [1:sogo1:sogo-app] Nov 19 16:18:06 sogod [180]: <0x0x556f1c487aa0[SOGoActiveSyncDispatcher]> Sleeping 30 seconds while detecting changes for user user15 in Ping...
2024-11-19T16:18:07+01:00 [1:sogo1:sogo-app] Nov 19 16:18:07 sogod [7]: [WARN] <0x0x556f1c6e1ab0[WOWatchDogChild]> pid 177 has been hanging in the same request for 16 minutes
2024-11-19T16:18:08+01:00 [1:sogo1:sogo-app] Nov 19 16:18:08 sogod [177]: <0x0x556f1c4805b0[SOGoActiveSyncDispatcher]> Sleeping 30 seconds while detecting changes for user user14 in Ping...
2024-11-19T16:18:10+01:00 [1:sogo1:sogo-app] Nov 19 16:18:10 sogod [178]: <0x0x556f1d658d00[SOGoActiveSyncDispatcher]> Sleeping 15 seconds while detecting changes for user user01 in Sync...
2024-11-19T16:18:11+01:00 [1:sogo1:sogo-app] Nov 19 16:18:11 sogod [7]: [WARN] <0x0x556f1c6d6b10[WOWatchDogChild]> pid 179 has been hanging in the same request for 13 minutes
2024-11-19T16:18:13+01:00 [1:sogo1:sogo-app] Nov 19 16:18:13 sogod [179]: <0x0x556f1cbac3b0[SOGoActiveSyncDispatcher]> Sleeping 30 seconds while detecting changes for user user20 in Ping...
2024-11-19T16:18:13+01:00 [1:sogo1:sogo-app] Nov 19 16:18:13 sogod [7]: [WARN] <0x0x556f1c6e1fd0[WOWatchDogChild]> pid 176 has been hanging in the same request for 12 minutes
2024-11-19T16:18:14+01:00 [1:sogo1:sogo-app] Nov 19 16:18:14 sogod [176]: [ERROR] <0x0x556f1c4ecb10[WOHttpTransaction]> client disconnected during delivery of response for <WORequest[0x0x556f1c49a600]: method=POST uri=/SOGo/Microsoft-Server-ActiveSync?User=user15&DeviceId=MF2ISC342L2T1C1DLJJERLJMQO&DeviceType=iPhone&Cmd=Ping app=SOGo rqKey=Microsoft-Server-ActiveSync rqPath=(null)> (len=13): the socket was shutdown
2024-11-19T16:18:14+01:00 [1:sogo1:sogo-app] Nov 19 16:18:14 sogod [176]: 80.187.119.191, 10.0.2.100 "POST /SOGo/Microsoft-Server-ActiveSync?User=user15&DeviceId=MF2ISC342L2T1C1DLJJERLJMQO&DeviceType=iPhone&Cmd=Ping HTTP/1.1" 200 13/225 721.162 - - 0 - 13
2024-11-19T16:18:15+01:00 [1:sogo1:sogo-app] Nov 19 16:18:15 sogod [178]: <0x0x556f1d658d00[SOGoActiveSyncDispatcher]> Sleeping 10 seconds while detecting changes for user user01 in Sync...
2024-11-19T16:18:16+01:00 [1:sogo1:sogo-app] Nov 19 16:18:16 sogod [167]: <0x0x556f1caab760[SOGoActiveSyncDispatcher]> Sleeping 30 seconds while detecting changes for user user10 in Ping...