@DRWhite Contrary to general opinion, nothing is really ever free in some way.
Someone is paying the bill somehow.
NEthesis, is paying to have nethserver built, and all the core apps, Webtop, Mail server, Nethvoice, etc that are running o the server, that you need.
You could have installed Linux bareBones, compile dovecot, postfix, and everything needed to have email working, install samba ad, or openladap, manually, and install freepbx, or asterix. etc, you get the Drill.
We at Genius.africa, are building Apps, base don OSS, versions to make it easy to host them on Nethserver. erpnext, for example, took us some 8 Months, to be running on NS. Postal About a Month, as well as some others.
All these Efforts, take time, and for someone to do that, for a period, someone has to be paying the bills somehow.
NEthserver support, is way of supporting the efforts of developemnt, and elts be real, everything works out of the box really easily. only reporting, and enteprise class features, for nethvoice, and webtop like PEC bridge, need support to be working.
so WHY COMPLAIN?
USe the product free if you want, support in community by, sharing lessons, supporting other newbises in the community, or otherwise, DOn pay for support if you dont need it, But what if the project was closed source, like windows, youd still have to pay for it, or chose alternatives. Hey if something serves you, support the way you can, and dont complain about the method, the developers are asking for support.
Gmail is free, but you pay for it with your data.