Webtop5 does not start after migration

previous with 7.8:
a) backup configuration in the backup section (button run now)
b) Restic data backup 1st backup in new disk (run now button)

new server
0) installation NS 7.8
a) run yum update -y
b) I uploaded the configuration file in the backup section and I asssigned green and red zone. it took a long time, I waited until the notification at the top right disappeared, I reloaded the page every 2-3 minutes.
c) I proceeded with the restoration of the data, always in the backup section
e) I didn’t have a lot of data about 20GB
f) AD domain users ok, all mail in the boxes was present
g) not seeing webtop working, I installed roundcube and saw that I could access the mail and see all the messages.

I had an idea what if I tried to reload the configuration file?

Ok @loryaegis:thinking:
try to align the sonicle user password on postgresql like this:

  1. get the correct password from here:
    cat /var/lib/nethserver/secrets/webtop5

  2. change the password on postgres with this command:
    su - postgres -c "psql -qAt -c \"alter user sonicle with password 'XXXXXXXXXX'\""

  3. launches this event:
    signal-event nethserver-webtop5-update

Let me know if you solve :wink:


This is magic! It works!!!
thank you very much!

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I would like to make a report, one of my addresses has many messages, I noticed that up to 130,000 messages in one box (in my case INBOX) is displayed the list. I think the limit is between 130,000 and 189,000 messages. If the limit is exceeded, messages are not displayed in the list.
I learned to move older messages to other folders. I just wanted to make a report.

Nice job @lucag! Always on top!

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I’m glad I was helpful ! :+1:
You could set the topic to solved as shown here :wink:


I do not know this type of limit … can you better explain what happens ?

Yes, of course, although I’d do better in Italian.
the INBOX box had about 189,000 messages.
I usually use Thunderbird which downloads messages into POP3 but I don’t have them deleted.
One day I needed to access messages via webtop, but the message list was not uploaded.
I had to create an “archive 2019” folder and move some of the messages via IMAP.
When I got to 130,000, webtop showed me the list of messages. I just can’t assess whether the maximum limit for viewing on webtop is 140,000 or 150,000 because I wasn’t always checking.
Mine is curiosity :smiley:

I think you gave a such interesting info to dev team of Webtop…
Which browser you were using? How much ram the system had?

you want me to open a new thread?
maybe that’s more accurate since you’re not referring to this problem.
yes, it is a Lenovo ThinkSystem ST550 Intel® Xeon® Silver 4110 CPU @ 2.10GHz x 16 with 32Gb of ram, disks are SAS. at the time I made “the error” to format it in BTRFS, RAID managed via hardware. Unlike many I like BTRFS. unfortunately redhat will no longer support BTRFS.

There are currently 129,695 messages in INBOX.

I tried both Safari and Firefox. The version was NS 7.7

Besides, now that I see it, it’s an enterprise version, not a community version…

Beg your pardon… the configuration reported seems to me like more a Workstation than a server. Is this your client computer or your NethServer hardware?

no no è un server

Thanks for the explaination. :slight_smile:

My questions were related to the client you used for browse Webtop, not the server :slight_smile:
(Italian too…)

Sorry, I thought you meant the server.
I’ve tried with several recent PCs and at least 8gb of ram, I usually use firefox.

We’re just about 130,000 messages away, I should be up to 140,000 messages by the end of the month. Maybe we can get in touch by the end of the month so we can test it?

Another interesting information. Let’s see what @lucag thinks about that.

I just got over 130,000 messages, so maybe I’ll keep an eye on it every day when it gets stuck.

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good morning, finally the webtop limit for displaying messages has been reached. now i have a total of 201,536 messages in INBOX. This server is Netserver Enterpise, what do you suggest me to do? @lucag

Ticket TIME…

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Different. server and different installation? Are you using Enterprise edition this time?
Nethesis ticket is a better choice