We use a group addressbook and I encourage all our staff to only use this addressbook.
I’ve noticed when creating new email messages and typing a name in the To box that we now have more than one email address all the same from various sources. In the screenshot below I’ve started typing in an email address and I can see the exact same email address from webtop, swaslab (our group addressbook) and from automatic. This looks messy and unnecessary in my opinion. I would prefer only the swsalab addressbook show the email address I’m searching for.
Hi @greavette,
WebTop by default populate an addressbook with automatic suggestions: after you send an email to a contact, it will be saved into this “virtual” addressbook and then you can retrieve it when you write a new email.
Regarding the link to delete the single address from the automatic addressbook. The link says to hover over the email address and use your Shift+Canc key. I’m not aware of a Cancel key but I found the Delete Key works. You may want to update/add to this documentation that the Shift+Del also removes the single address from automatic addressbook.
Regarding the second point. Your link provided a how to remove the automatic addressbook so that I only see suggestions from my addressbooks. I’ve done this and the automatic addressbook has been removed which is good.
But…
I’ve created a global addressbook from our main email account and shared this with all staff. This addressbook is called swaslab. This is the only addressbook I want our staff to see when suggestions are being made in typing addresses into the TO box. But I see a Webtop suggested addressbook as well. What’s strange is that when I look at my Webtop addressbook it is empty. I’m not sure where this email address is living in a Webtop addressbook. Can I update the Properties in Admin to also only show our global addressbook or to not show the Webtop addressbook?
I’m unsure what you mean by ‘remove this prop’? The property I added is working because it has removed the automatic addressbook entries I was seeing.
We have a global addressbook and we each have our own webtop addressbook. Is there a property I can use to not view contacts from our own webtop addressbook? I’m encouraging my staff to only populate and use the global addressbook I created for them so I would prefer when creating a new email that the suggested contacts that show up in the TO field only display contacts from our global addressbook.
Thank you.
PS. I didn’t realize my suggestion about using DEL would generate so much discussion! Thanks to everyone for their comments on keyboard language.
The last time I got into discussions about Keyboards was about 1995, when IBM in Europe started localizing Keyboards. The German Versions had instead of the typical US-English CTRL-ALT-DEL the germanized Version STRG-ALT-ENTF (for Steuerung = Control and Entfern = Delete.
The main issue was that Internet was just starting - and all docs, computer magazines and others were using the english labels… So people were asking, I don’t have a CTRL key (Or DEL)…
A long time ago, in a long past millenium from now - and a much free-er world!
