Webtop external mail account enabled but greyed out

WebTop
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1

Hi,

as per title and following this:
https://docs.nethserver.org/projects/ns8/en/latest/webtop.html#external-imap-accounts-beta

the option to add an external mail account is greyed out/not selectable

image
image1624×820 50.3 KB

Please advise.

TIA

2

@lucag do you have any idea why?

3

Hi LayLow,
you have not added permissions to the user or group as indicated in point 4 of the manual:

Manual
Manual765×439 22.1 KB

For example:

Auth
Auth1512×597 48 KB

I remind you that this is a very limited feature that does not download messages (it keeps them in RAM to display them) and only works with IMAPS protocol :wink:

BR.

2 Likes
4

Thanks, that did the trick.