Unable to activate trial subscription

Hi.
This is the my first post.
I wanna try the NethServer trial for 30 days.
I’ve downloaded the iso from https://www.nethserver.org/getting-started-with-nethserver/ and registered my user into https://my.nethserver.com/servers website.
Now I’ve got a key 247074xxxxxxxxxxxxxxxxxxxxxxxxxxcfde206a7c8fdaa3 but if I paste in the box this is the result:
Verifica fallita Segreto non valido
“Verifica fallita: Segreto non valido”
Where make I mistake?

Is your installation fully updated?

I think so yes.
NethServer 7.9.2009
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AFAIK, the registration procedure cannot tell if the token is really not valid or if your NethServer couldn’t reach my.nethserver.com due to network problems.
You could use the System -> Network -> Ping utility to discover if your nethserver can reach my.nethserver.com.
Retry to subscribe after fixing your network.
In case of further problems, we will debug the whole procedure at a lower level.

2 Likes

Is the renew process ok now? In 3 weeks I need a renewal.

Yes, it should be ok.

Goal! the ping into my firewall fail: the nic red is down.
I’ve correct this and now:
image

Thanks!!!