Unable to access ftp directories from win clients

Support
,
1

NethServer Version: 7 final
Module: ftp

I have a scanner that scans to pdf and sends to an ftp share. The printer successfully sends a scan to the nethserver ftp and writes the file to the directory using the user and password created in the nethserver gui.

I haven’t been able to figure out how to get to that file using various win clients.

Thu May 25 13:45:19 2017 [pid 5084] [staff] OK LOGIN: Client "192.168.124.172"
Thu May 25 13:45:19 2017 [pid 5086] [staff] OK UPLOAD: Client "192.168.124.172", "/var/lib/nethserver/ftp/staff/scans/BRN30055C640916_018732.pdf", 74818 bytes, 361.02Kbyte/sec
Thu May 25 13:51:13 2017 [pid 5131] CONNECT: Client "192.168.124.126"
Thu May 25 13:51:14 2017 [pid 5133] CONNECT: Client "192.168.124.126"
Thu May 25 13:52:07 2017 [pid 5140] CONNECT: Client "192.168.124.126"
Thu May 25 13:52:08 2017 [pid 5142] CONNECT: Client "192.168.124.126"
Thu May 25 13:52:48 2017 [pid 5147] CONNECT: Client "192.168.124.126"
Thu May 25 13:52:49 2017 [pid 5149] CONNECT: Client "192.168.124.126"
Thu May 25 13:53:10 2017 [pid 5152] CONNECT: Client "192.168.124.126"
Thu May 25 13:53:11 2017 [pid 5154] CONNECT: Client "192.168.124.126"
Thu May 25 13:54:07 2017 [pid 5160] CONNECT: Client "192.168.124.126"
Thu May 25 13:54:18 2017 [pid 5163] CONNECT: Client "192.168.124.126"
Thu May 25 13:54:19 2017 [pid 5165] CONNECT: Client "192.168.124.126"
Thu May 25 13:54:20 2017 [pid 5167] CONNECT: Client "192.168.124.126"
Thu May 25 13:54:28 2017 [pid 5169] CONNECT: Client "192.168.124.126"
Thu May 25 13:54:31 2017 [pid 5171] CONNECT: Client "192.168.124.126"
Thu May 25 13:54:32 2017 [pid 5174] CONNECT: Client "192.168.124.126"
Thu May 25 13:55:09 2017 [pid 5179] CONNECT: Client "192.168.124.126"
Thu May 25 13:55:10 2017 [pid 5181] CONNECT: Client "192.168.124.126"
Thu May 25 13:56:13 2017 [pid 5191] CONNECT: Client "192.168.124.126"
Thu May 25 13:56:14 2017 [pid 5193] CONNECT: Client "192.168.124.126"
Thu May 25 14:07:47 2017 [pid 5273] CONNECT: Client "192.168.124.126"
Thu May 25 14:07:55 2017 [pid 5276] CONNECT: Client "192.168.124.126"
Thu May 25 14:07:56 2017 [pid 5275] [staff] OK LOGIN: Client "192.168.124.126"
Thu May 25 14:07:56 2017 [pid 5277] [staff] FAIL DOWNLOAD: Client "192.168.124.126", "/var/lib/nethserver/ftp/staff/var/lib/nethserver/ftp/staff/scans", 0.00Kbyte/sec
Thu May 25 14:09:01 2017 [pid 5295] CONNECT: Client "192.168.124.126"
Thu May 25 14:09:02 2017 [pid 5299] CONNECT: Client "192.168.124.126"
Thu May 25 14:09:02 2017 [pid 5298] [staff] OK LOGIN: Client "192.168.124.126"
Thu May 25 14:09:02 2017 [pid 5300] [staff] FAIL DOWNLOAD: Client "192.168.124.126", "/var/lib/nethserver/ftp/staff/var/lib/nethserver/ftp/staff/scans", 0.00Kbyte/sec
Thu May 25 14:09:25 2017 [pid 5304] CONNECT: Client "192.168.124.126"
Thu May 25 14:09:26 2017 [pid 5306] CONNECT: Client "192.168.124.126"
Thu May 25 14:09:26 2017 [pid 5305] [staff] OK LOGIN: Client "192.168.124.126"
Thu May 25 14:09:26 2017 [pid 5307] [staff] FAIL DOWNLOAD: Client "192.168.124.126", "/var/lib/nethserver/ftp/staff/var/lib/nethserver/ftp/staff/scans/BRN30055C640916_018732.pdf", 0.00Kbyte/sec
Thu May 25 14:34:24 2017 [pid 5540] CONNECT: Client "192.168.124.126"

What am I missing here?

Thu May 25 15:03:12 2017 [pid 6436] CONNECT: Client "192.168.124.107"
Thu May 25 15:03:13 2017 [pid 6438] CONNECT: Client "192.168.124.107"
Thu May 25 15:03:16 2017 [pid 6442] CONNECT: Client "192.168.124.107"
Thu May 25 15:03:17 2017 [pid 6444] CONNECT: Client "192.168.124.107"
Thu May 25 15:03:29 2017 [pid 6443] [staff] OK LOGIN: Client "192.168.124.107"
Thu May 25 15:03:29 2017 [pid 6446] [staff] FAIL DOWNLOAD: Client "192.168.124.107", "/var/lib/nethserver/ftp/staff/var/lib/nethserver/ftp/staff/scans/BRN30055C640916_018732.pdf", 0.00Kbyte/sec
Thu May 25 15:03:40 2017 [pid 6437] [staff] OK LOGIN: Client "192.168.124.107"
Thu May 25 15:03:40 2017 [pid 6448] [staff] FAIL DOWNLOAD: Client "192.168.124.107", "/var/lib/nethserver/ftp/staff/var/lib/nethserver/ftp/staff/scans/BRN30055C640916_018732.pdf", 0.00Kbyte/sec
Thu May 25 15:03:51 2017 [pid 6451] CONNECT: Client "192.168.124.107"
Thu May 25 15:03:52 2017 [pid 6453] CONNECT: Client "192.168.124.107"
Thu May 25 15:03:57 2017 [pid 6452] [staff] OK LOGIN: Client "192.168.124.107"
Thu May 25 15:05:55 2017 [pid 6490] CONNECT: Client "192.168.124.107"
2

So, I can browse with Filezilla but all of the built in windows tools fail.

Perhaps an issue of forcing windows to passive but I haven’t been able to get that to work.

3

Does the download work with a linux client?
If yes, the problem is in the windows machines, otherwise check the permissions of files.

4

if you are trying to access your ftp server using Ie or explorer try using the following format

ftp://username@ftp.yourdomain.xxx

it should work … but don’t ask me why :smiley:

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