I think there is a typo at the Subscription Page
6. Currently there’s no Refound Policy so we can’t handle refund requests
I think it should be
5. Rection time for all plans is 1 business day. Business day coverage is from Monday 9am to Friday 5pm Italian time zone (CET or CEST) on non-IT holidays.
Also I have a question, when are IT-Holidays?
@alefattorini Can you have a look at it?