Support Subscription Help - Please confirm the email address I use

Hello @support_team ,

I’ve purchased a support subscription for our Nethserver (Pizza) and I’ve sent an email to asking for assistance but I have not received a response. I sent the email on December 2nd. Is this the correct email address to use?

Thank you.

The email address is correct.
Unfortunately, your message has been marked as spam by our provider and we didn’t notice it, I’m sorry.