Strange Version of Nethsecurity

NethSecurity
1

Hi

Today customer call me cause not having internet connection.

I’m not able to connect to the Nethsecurity VM running on Proxmox that is what i see on the console if i try to do any input doesn’t receive anything.

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So i “Stop” the VM and power-on again and after that the WebUI is responding, but in the Dashboard i see a strange version:

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Now i Download the image of system from the official nethsecurity website and upload then install and reboot now the version seems ok:

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Waiting your response about it.

Thanks.

2

That’s really strange. Could it be that there was a testing version installed initially and it worked without error until today?

Is there a subscription on that device?

I checked my NethSecs and with the stable version 8.7.1 there’s no update shown.

3

Hi

I’m prettu sure that there is not a testing version, idk what is the reason behind that, i checked to for comparison to another customer firewall and the latest stable version is the 8.7.1.

Wait for the developers maybe he has some idea why this is happen.

4

That is 100% a pre-release version, nothing to add there :man_shrugging:

1 Like
5

Hi

Idk why had a version of pre-release, anyway now i have the latest stable.

Thanks.

6

Hi, today morning already three customers they called me because they don’t have a network/internet both of them the firewall run on Proxmox VM, and they’re all stuck on this screen.

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After the reboot i see that one of them had this version(see screenshoot below) and the other: 8 24.10.0-ns.1.5.1 i update all of at the latest version.

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The only thing I noticed in common that these firewalls have is that they are all virtualized on proxmox

Maybe is occurs only when the nethsecurity is virtualized and running on Proxmox? I update the Proxmox of my customer at the latest version and kernel about 1 month ago, so if it depended on that strange one that only gives the problem now.

7

AFAIK we talked about an update script using sysupgrade some time ago. Could it be the issue?

8

We only talking :slight_smile: never implemented.

1 Like
9

It does not seems to be stuck, just hit Enter as described in the log and you get access to console to do more debugging.

1 Like
10

Hi

I try to press enter on the Proxmox Console of the VM but not take any input.