StatusCode: 500 {"status":500,"error":"Internal Server Error"}

Support
1

NethServer Version: 7.9.2009 (final)
Module: zammad

Hi what can I do ?

Can someone help me or have an idea ?

Lucio

2

Blind shot: try again after running this command:

signal-event nethserver-zammad-update

If it doesn’t work I bet more info (logs, status of related services, config show zammad …) would be needed in order to help.

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3

Many thanks

Zammad works now well

4

Same error. Same solution. Needed to refresh the page (CTRL+F5) to fully restart the access to Zammad.

Question is: sometimes the update need to trigger this twice instead of once?
Or it’s totally not triggered via yum-update, my current update option from shell?

5

It’s totally not triggered.

The Zammad centos 7 rpm is used and it does some configuration steps during installing/updating so in some cases a manual reconfiguration (by signal-event …-update) is needed to make Zammad available again.

I’m working on a zammad docker version that doesn’t rely on an RPM anymore so this issue should be solved in near future.

1 Like
6

Ouch… I’m too much App virtualizer sensitive… :sweat_smile: :sweat_smile: :sweat_smile:

Anyway… time to update drafts and notes, thanks for the information, @mrmarkuz

1 Like