SMB access denied with VPN connection

NethServer Version: 7.9.2009
Module: your_module

Dear Community,
I am having trouble connecting to NethServer via VPN.
The client’s main LAN is 192.168.2.1/24.
The IP pool used by the VPN is 192.168.3.1/24.
I can access NethServer via the web interface (see photo) but not via SMB; why is that?
I believe my issue is similar to the one in this discussion: SMB access denied with VPNs

Please let me know.

Best regards

Good morning everyone,
Is there anyone here who can answer me?
Apologies, but I need to resolve this as soon as possible—thanks.

Please let me know.

Hi Maurizio,

Is the VPN created by Nethserver?
In any case, check to make sure the VPN’s IP pool is listed in the “Local Networks” menu in Nethserver; if not, add it.

Good morning Alessio,
I’m replying in Italian for convenience.
I set up the VPN with OpenVPN, by installing an Omada ER605 gateway at the customer’s site and configuring a 1:1 NAT from the Fastweb router.
The NethServer is managed by the customer (I don’t even know the login password), so I have to act as an intermediary to help them understand things.
Should I look in the network card settings, in Trusted Networks under the Security section, or inside the VPN menu?
I look forward to your reply.
Regards,
Maurizio


Buongiorno Alessio,

ti rispondo in italiano per comodità.

La VPN l’ho creata tramite OpenVPN installando dal cliente un Gateway Omada ER605 e facendo un NAT 1:1 dal router di Fastweb.

Il NethServer è gestito dal cliente (non conosco neppure la password di accesso) pertanto ho bisogno di fare da tramite per fargli capire le cose.

Devo guardare nelle impostazioni della scheda di rete, oppure nelle reti fidate (Trusted Networks) sotto la voce Sicurezza oppure all’interno del menù della VPN?

Resto in attesa di un riscontro.

Saluti Maurizio

Hi Maurizio,
Try having them add the VPN’s network and subnet mask to the NethServer’s “Trusted Networks”.
Cheers


Ciao Maurizio,

Prova a far mettere la rete e la subnet mask della VPN in “Reti fidate” del Nethserver

Ciao

Guys, please post in English, using a translator if needed. It helps everyone follow the thread :heart_exclamation: