Problem using a web client of e-mail Roundcube and Public LDAP Addressbook

Good afternoon!
I have a problem using a web client of e-mail Roundcube and Public LDAP Addressbook. E-mail addresses are displayed incorrectly. The server host name gets to the mail domain. For example, instead of user@rastr.natm.ru the address book returns user@mail.rastr.natm.ru, where mail – host name of the Nethserver 6.8 server, and rastr.natm.ru – current mail domain. Here’s the screenshot of the problem. Please help me with the solution of this problem.

Hi @NikoTeeN,

I cannot reproduce your problem: on my ns6 I find the correct domain. There should be at least one email domain defined under Email > Domains.

We have a 3 level mail domain– rastr.natm.ru. Fully qualified domain name of NethServer 6.8 – mail.rastr.natm.ru.


It corresponds the Server name settings of the NethServer 6.8 server.

Domain rastr.natm.ru is specified in the settings of Domains in an E-mail packet.


Delivery and transferring letters works properly, but in the global address directory of a web client the addresses of users are displayed incorrectly. In the e-mail address of users instead of the mail domain the fully qualified domain name registers. The problem exists both in the client Roundcube and in SOGo. Therefore, a problem is in the LDAP directory of the NethServer 6.8 server.


Please help with the solution of this problem.

Take a look at this:

When you’ve found the right configuration, create a template-custom for /etc/roundcubemail/config.inc.php

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