Problem to get access to Webtop Cloud

Hi @transocean,
probably I’ve found the error: if you have a file with character like “:” Webtop goes in error. I suggest you to rename this file and all should be works properly.

In fact:

Probably you have uploaded a file with “:” from SFTP and not from Webtop interface that block the upload. To find files that contains “:” you can use these commands:
find /var/lib/nethserver/webtop/domains/NethServer/com.sonicle.webtop.vfs/mydocuments/*/ -name '*:*'
and
find /var/lib/nethserver/webtop/domains/NethServer/images/ -name '*:*'

Then you can rename found files with mv command.

If are not “:” you have to search some others special characters.

@lucag @webtop_team Maybe we can add an error description when log contains
[ERROR] com.sonicle.webtop.vfs.Service - Error in ManageStoresTree org.apache.commons.vfs2.FileSystemException: Could not find files in “file:///var/lib/nethserver/webtop/domains/NethServer/com.sonicle.webtop.vfs/mydocuments/myuser”.

and

Caused by: org.apache.commons.vfs2.FileSystemException: Invalid descendent file name “Y:”.

that suggest to user to contact SysAdmin because there is an error with file names and he have to check it.

Wait for feedback.

Regards.

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