POP3-connector drops 1 account

Support
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1

NethServer Version: 7.9.2009
Module: POP3-connector

Since some days the pop3 connector has a problem with our info@ account.
We use the pop3 connector to get the emails from the smarthost ( allinkl.com ), ca. 20 accounts. No bigger problems since 2018!
All accounts arrive their targets, only emails for info@ NOT.
Info@ sends emails extern and intern without problems.
We are helpless to find the reason.
Knows someone a way to find out the reason ?

maillog shows about 100 lines the same:
…

Feb 5 23:10:10 msrv getmail: Retrieval error: server for SimplePOP3SSLRetriever:…@…kasserver.com:995 is broken; offered message 0000b3c55134ec6a but failed to provide it. Please notify the administrator of the server. Skipping message…

Thanks for any idea …

2

Your mail service provider could verify message index?
Also on the external mail server is there configured any mail rule?

3

Helo,
…we logged in to service provider side, deleted all arrived emails and checked the rest…
1 email was broken/corrupted. After deleting all was OK again.
But we don’t know how to “translate” 0000b3c55134ec, to find the broken email faster.
Problem is solved.

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