Onlyoffice cannot be reached error

Support
,
1

NethServer Version: latest
Module: nextcloud, onlyoffice

I have been running onlyoffice successfully on my server, but after server reboot
I get the message onlyoffice is not running on the server.
image

I visited the onlyoffice url https://onlyoffice.domain.tld:8082
it says onlyoffice is running successfully,

I copied the link to the onlyoffice settings area, which I noticed the onlyoffice server address was not listed.
I pasted the link there. but I get the error message
“error while trying to connect bad request timeout”

what might be the actual problem

2

You may try to update the configuration. If the server address wasn’t listed, maybe the token was missing too.

signal-event nethserver-onlyoffice-update

You may also check if you can reach the onlyoffice server from external…

1 Like
3

but what might have happened to cause that?

4

Maybe nextcloud reinstall/update? I recently tested the nextcloud update and apps like onlyoffice were still working but who knows…maybe it was a nextcloud app update…