With in the the last couple of months I have notice that I have started to see special characters after or in words. Kinda like when you turn on hidden characters in Word Perfect and Word, except this is in the emails that have been sent or received for me.
It looks like accented letters that would be used in a non-english language. So far the ones that I have commonly seen displayed in my emails are: Â and â € ™
The Â usually happens before and after a sentence. Usually like one sentence out of the whole email, sometimes a line break, but not all line breaks - like one to three)
The â€™ happen all together when a apostrophe is being used in a word like I’ve or don’t.
Here is an example of the strange characters in a email - I have add XXX to protect the company and users with privacy due to the nature of the email.
------- Beginning of Email -------
I hope you and your family had a pleasant weekend. I wanted to inform you that XXX is no longer employed at XXX. Iâ€™ve gone through her emails and donâ€™t particularly see anything pressing that needs kept. However, to be safe, can you be sure her email is backed up? Weâ€™d like to delete her email and Iâ€™m not sure if she had any link to access her computer from a prior XXX download that still may exist? I need to be sure she no longer has any access to our system. If we go ahead and back-up then delete her email, will any future correspondence filter into the [xxx] email?? Please let me know.
------- End of Email -------
As you can see it has special character artifacts somehow embedded in to the email. It seems to be coming from Webtop, so far that I can tell. Does anyone know what may be causing this and how do I fix or get rid of this issue?