No UPS information available, after update

[fausp (fpausp)]

NethServer Version: 7.9
Module: UPS / NUT

UPS is unavailable after an update, does anyone else have this problem?

[mrmarkuz (Markus Neuberger)]

Is the config still there?

config show ups

Maybe it helps to reapply the config by

signal-event nethserver-nut-save

or

signal-event nethserver-nut-update

The services to check are nut-server and nut-monitor:

systemctl status -l nut-server nut-monitor

Please also check the system logs (/var/log/messages) for errors.

[fausp (fpausp)]

@mrmarkuz

Is the config still there?

@mrmarkuz

The services to check are nut-server and nut-monitor:

[Andy_Wismer (André Wismer)]

@fausp

What does lsusb show?
Does the UPS show up?

My 2 cents
Andy

[fausp (fpausp)]

@Andy_Wismer

What does lsusb show?

@Andy_Wismer

Does the UPS show up?

The UPS is up and running…

[Andy_Wismer (André Wismer)]

@fausp

What driver are you using, the generic usb or the APC one?

[mrmarkuz (Markus Neuberger)]

Please also share the results of

config show nut-server

config show nut-monitor

Did you already try to restart the services?

systemctl restart nut-server nut-monitor

[fausp (fpausp)]

@mrmarkuz

Please also share the results of

config show nut-server

config show nut-monitor

Did you already try to restart the services?

systemctl restart nut-server nut-monitor

[root@nsrv1 ~]# config show nut-server
nut-server=service
    Device=auto
    Model=usbhid-ups
    Password=mypassword
    TCPPort=3493
    Ups=UPS
    User=upsmon
    access=green
    status=enabled


[root@nsrv1 ~]# config show nut-monitor
nut-monitor=service
    Master=
    Notify=disabled
    status=enabled



[root@nsrv1 ~]# systemctl restart nut-server nut-monitor
[root@nsrv1 ~]#
Broadcast message from nut@nsrv1.mgmt.lan (Wed Apr 17 20:22:41 2024):

Communications with UPS UPS@127.0.0.1 lost

[fausp (fpausp)]

@Andy_Wismer

What driver are you using, the generic usb or the APC one?

usbhid-ups

[Andy_Wismer (André Wismer)]

maybe try the APC one. I had a case where after 2 years I had to change the driver…

APC is, over the last few years, reducing open source…

[fausp (fpausp)]

It worked until I did an update on CLI:
yum --enablerepo=* clean all && yum update -y && scl enable rh-php56 --fwconsole ma updateall

[root@nsrv1 ~]# rpm -qa | grep nut
collectd-nut-5.8.1-2.el7.x86_64
nethserver-nut-1.5.5-1.ns7.noarch
nut-client-2.8.0-2.el7.x86_64
...
nut-2.8.0-2.el7.x86_64

update: