Nextcloud Storage says full

dalbring · November 25, 2024, 9:34pm

NethServer Version: 7.9.2009 (final)
Module: Nextcloud
Does Nextcloud on Nethserver use php.ini settings or db or php80-php-fpm? I need to configure settings like upload_max_filesize and max_file_uploads, so a customer can upload larger files. Nextcloud is generating errors when he tries, but he’s never had this problem before. “Your storage is full, files cannot be updated or synced anymore!” “An unknown error has occurred.” I have yet to verify how large the upload was in file count and also file sizes.

I do see the following in the nextcloud log: “DAV\Exception\BadRequest”,“Message”:“Expected filesize of 10485760 bytes but read (from Nextcloud client) and wrote (to Nextcloud storage) 0 bytes. Could either be a network problem on the sending side or a problem writing to the storage on the server side.”

dnutan · November 25, 2024, 11:06pm

it is using php conf files from /etc/opt/remi/php80/, specifically /etc/opt/remi/php80/php-fpm.d/000-nextcloud.conf

If there is enough free space and no quota exceeded, could be related to an upstream bug. The bug talks about nextcloud 28 but maybe the regression also affected some nextcloud 27 code , although fixed on february…

github.com/nextcloud/server

[Bug]: Message "Your storage is full, files can not be updated or synced anymore!" with S3 or external mounts

opened 02:53AM - 02 Feb 24 UTC

closed 09:29AM - 20 Feb 24 UTC

wmeneses

bug 3. to review feature: external storage feature: files regression 28-feedback

### ⚠️ This issue respects the following points: ⚠️ - [X] This is a **bug**, no…t a question or a configuration/webserver/proxy issue. - [X] This issue is **not** already reported on [Github](https://github.com/nextcloud/server/issues?q=is%3Aopen+is%3Aissue+label%3Abug) OR [Nextcloud Community Forum](https://help.nextcloud.com/) _(I've searched it)_. - [X] Nextcloud Server **is** up to date. See [Maintenance and Release Schedule](https://github.com/nextcloud/server/wiki/Maintenance-and-Release-Schedule) for supported versions. - [X] I agree to follow Nextcloud's [Code of Conduct](https://nextcloud.com/contribute/code-of-conduct/). ### Bug description Hi, I upgraded to 28.0.2 and I got this error "Your storage is full, files can not be updated or synced anymore!" I have no quota limit and my primary storage is S3. ### Steps to reproduce 1.oep ### Expected behavior 1 Any user is authenticated 2 The error appears ### Installation method None ### Nextcloud Server version 28 ### Operating system None ### PHP engine version PHP 8.1 ### Web server Nginx ### Database engine version PostgreSQL ### Is this bug present after an update or on a fresh install? Updated from a MINOR version (ex. 22.1 to 22.2) ### Are you using the Nextcloud Server Encryption module? Encryption is Disabled ### What user-backends are you using? - [ ] Default user-backend _(database)_ - [X] LDAP/ Active Directory - [X] SSO - SAML - [ ] Other ### Configuration report ```shell { "system": { "instanceid": "***REMOVED SENSITIVE VALUE***", "objectstore": { "class": "OC\\Files\\ObjectStore\\S3", "arguments": { "bucket": "mab-nextcloud", "autocreate": true, "key": "***REMOVED SENSITIVE VALUE***", "secret": "***REMOVED SENSITIVE VALUE***", "hostname": "storage.googleapis.com", "port": 443, "use_ssl": true, "region": "us", "use_path_style": false } }, "passwordsalt": "***REMOVED SENSITIVE VALUE***", "secret": "***REMOVED SENSITIVE VALUE***", "trusted_domains": [ "archivo.server.com", "10.128.0.75", "off.server.com", "127.0.0.1", "localhost" ], "datadirectory": "***REMOVED SENSITIVE VALUE***", "dbtype": "pgsql", "version": "28.0.2.5", "overwrite.cli.url": "https:\/\/archivo.server.com", "dbname": "***REMOVED SENSITIVE VALUE***", "dbhost": "***REMOVED SENSITIVE VALUE***", "dbport": "", "dbtableprefix": "oc_", "dbuser": "***REMOVED SENSITIVE VALUE***", "dbpassword": "***REMOVED SENSITIVE VALUE***", "installed": true, "mail_from_address": "***REMOVED SENSITIVE VALUE***", "mail_smtpmode": "smtp", "mail_sendmailmode": "smtp", "mail_domain": "***REMOVED SENSITIVE VALUE***", "mail_smtphost": "***REMOVED SENSITIVE VALUE***", "mail_smtpport": "25", "logtimezone": "America\/Bogota", "preview_ffmpeg_path": "\/usr\/bin\/ffmpeg", "log_type": "nextcloud", "logfile": "\/var\/www\/vhosts\/archivo.server.com\/httpdocs\/data\/nextcloud.log", "log_rotate_size": "31457280", "loglevel": 3, "mail_smtpauth": 1, "mail_smtpname": "***REMOVED SENSITIVE VALUE***", "mail_smtppassword": "***REMOVED SENSITIVE VALUE***", "default_language": "es", "default_locale": "es", "force_locale": "es", "useMultipartCopy": false, "maintenance_window_start": 1, "activity_expire_days": 30, "default_phone_region": "CO", "filelocking.enabled": true, "customclient_desktop": "https:\/\/deinteres.server.com\/raidrive", "memcache.local": "\\OC\\Memcache\\APCu", "memcache.distributed": "\\OC\\Memcache\\Redis", "memcache.locking": "\\OC\\Memcache\\Redis", "redis": { "host": "***REMOVED SENSITIVE VALUE***", "port": 6379, "timeout": 0 }, "enable_previews": true, "part_file_in_storage": true, "filesystem_check_changes": 1, "filelocking.ttl": 43200, "lost_password_link": "disabled", "preview_libreoffice_path": "\/usr\/bin\/libreoffice", "preview_imaginary_url": "***REMOVED SENSITIVE VALUE***", "enabledPreviewProviders": [ "OC\\Preview\\TXT", "OC\\Preview\\MarkDown", "OC\\Preview\\OpenDocument", "OC\\Preview\\PDF", "OC\\Preview\\MSOffice2003", "OC\\Preview\\MSOfficeDoc", "OC\\Preview\\Image", "OC\\Preview\\Photoshop", "OC\\Preview\\TIFF", "OC\\Preview\\SVG", "OC\\Preview\\Font", "OC\\Preview\\MP3", "OC\\Preview\\Movie", "OC\\Preview\\MKV", "OC\\Preview\\MP4", "OC\\Preview\\AVI" ], "preview_office_cl_parameters": " --headless --nologo --nofirststartwizard --invisible --norestore --convert-to png --outdir ", "allow_user_to_change_display_name": false, "skeletondirectory": "\/var\/www\/vhosts\/archivo.server.com\/httpdocs\/data\/template", "onlyoffice": { "verify_peer_off": true }, "app_install_overwrite": [ "ldapcontacts", "extract", "files_archive", "files_external_gdrive", "files_readmemd" ], "ldapProviderFactory": "OCA\\User_LDAP\\LDAPProviderFactory", "maintenance": false, "theme": "", "ldapUserCleanupInterval": 5, "updater.release.channel": "stable", "enforce_theme": "", "versions_retention_obligation": "7, auto", "log.condition": { "apps": [ "admin_audit" ] }, "twofactor_enforced": "false", "twofactor_enforced_groups": [ "admin" ], "twofactor_enforced_excluded_groups": [], "updater.secret": "***REMOVED SENSITIVE VALUE***" } } ``` ### List of activated Apps ```shell Enabled: - activity: 2.20.0 - announcementcenter: 6.7.0 - audioplayer: 3.4.1 - bruteforcesettings: 2.8.0 - cloud_federation_api: 1.11.0 - comments: 1.18.0 - contactsinteraction: 1.9.0 - dav: 1.29.1 - drawio: 3.0.2 - federatedfilesharing: 1.18.0 - federation: 1.18.0 - files: 2.0.0 - files_external: 1.20.0 - files_pdfviewer: 2.9.0 - files_reminders: 1.1.0 - files_sharing: 1.20.0 - files_trashbin: 1.18.0 - files_versions: 1.21.0 - firstrunwizard: 2.17.0 - geoblocker: 0.5.13 - groupfolders: 16.0.3 - guests: 3.0.1 - lookup_server_connector: 1.16.0 - notifications: 2.16.0 - oauth2: 1.16.3 - password_policy: 1.18.0 - previewgenerator: 5.4.0 - privacy: 1.12.0 - provisioning_api: 1.18.0 - related_resources: 1.3.0 - richdocuments: 8.3.1 - richdocumentscode: 23.5.705 - serverinfo: 1.18.0 - settings: 1.10.1 - sharebymail: 1.18.0 - side_menu: 3.11.5 - systemtags: 1.18.0 - theming: 2.3.0 - theming_customcss: 1.15.0 - twofactor_backupcodes: 1.17.0 - twofactor_nextcloud_notification: 3.8.0 - unroundedcorners: 1.1.2 - updatenotification: 1.18.0 - user_ldap: 1.19.0 - viewer: 2.2.0 - workflowengine: 2.10.0 Disabled: - admin_audit: 1.18.0 (installed 1.17.0) - circles: 28.0.0-dev (installed 26.0.0) - dashboard: 7.8.0 (installed 7.6.0) - encryption: 2.16.0 - files_zip: 1.5.0 (installed 1.5.0) - logreader: 2.13.0 (installed 2.12.0) - nextcloud_announcements: 1.17.0 (installed 1.15.0) - photos: 2.4.0 (installed 2.4.0) - recommendations: 2.0.0 (installed 1.6.0) - support: 1.11.0 (installed 1.10.0) - survey_client: 1.16.0 (installed 1.14.0) - suspicious_login: 6.0.0 (installed 5.0.0) - text: 3.9.1 (installed 3.7.2) - twofactor_totp: 10.0.0-beta.2 - user_status: 1.8.1 (installed 1.6.0) - weather_status: 1.8.0 (installed 1.6.0) ``` ### Nextcloud Signing status ```shell No errors have been found. ``` ### Nextcloud Logs _No response_ ### Additional info I have reported it in the community, but I never get a response.

there was an older issue affecting nextcloud 25 and 26, but don’t think it’s that case.