I think this is more a Nextcloud issue than a Nethserver issue, so I’ve posted there as well, but would appreciate any guidance anyone can give. In short, the Nextcloud Desktop client v3.3.6 (the latest available for download) isn’t syncing, or really doing much of anything, on my Mac running Catalina (10.15.7). The menu bar icon doesn’t appear, the folder isn’t synced, and no indication appears on or in the folder that it’s anything different from any other folder on the computer. I can quit and restart the Nextcloud client process, with no effect. Not sure if, or where, it logs errors, or what else to check.
Looks like that’s accomplished by deleting (or renaming) ~/Library/Preferences/Nextcloud, and I also did ~/Library/Caches/Nextcloud for good measure (it seemed similar to a fix noted in this issue). But when I do that and then re-launch the client, I’m seeing the same behavior.
I’m also seeing that, when I run the CLI tool, I’m getting a segfault:
✘ dan@tardis /Applications/nextcloud.app/Contents/MacOS ./nextcloudcmd ~/Nextcloud https://db-cloud.org
12-17 08:01:28:421 [ warning qt.network.ssl ]: Error receiving trust for a CA certificate
12-17 08:01:28:424 [ warning qt.network.ssl ]: Error receiving trust for a CA certificate
12-17 08:01:28:425 [ warning qt.network.ssl ]: Error receiving trust for a CA certificate
Please enter user name: ***
Password for user ***: [1] 30210 segmentation fault ./nextcloudcmd ~/Nextcloud https://db-cloud.org
No, notwithstanding the error, it’s serving a current, valid Let’s Encrypt cert:
Testing server defaults (Server Hello)
TLS extensions (standard) "server name/#0" "renegotiation info/#65281" "session ticket/#35" "heartbeat/#15"
Session Ticket RFC 5077 hint 7200 seconds, session tickets keys seems to be rotated < daily
SSL Session ID support yes
Session Resumption Tickets: yes, ID: yes
TLS clock skew Random values, no fingerprinting possible
Client Authentication none
Signature Algorithm SHA256 with RSA
Server key size RSA 2048 bits (exponent is 65537)
Server key usage Digital Signature, Key Encipherment
Server extended key usage TLS Web Server Authentication, TLS Web Client Authentication
Serial 0454AABE9670C39595D9234BD26925C7D2B8 (OK: length 18)
Fingerprints SHA1 97E0BB19397849CB28F6A4004BD29BC1E1A72CBE
SHA256 50CC19940A5673E750618FB2F74C2CF3867C4CC1BBDC1EAC464F012EDAFF5CC0
Common Name (CN) neth.familybrown.org
subjectAltName (SAN) autoconfig.familybrown.org autoconfig.jpaulanton.com db-cloud.org familybrown.org
ftp.familybrown.org imap.familybrown.org jpaulanton.com mail.familybrown.org mail.kirk.club
neth.familybrown.org smtp.familybrown.org sogo.familybrown.org webtop.familybrown.org
www.db-cloud.org www.familybrown.org www.jpaulanton.com
Trust (hostname) Ok via SAN (same w/o SNI)
Chain of trust Ok
EV cert (experimental) no
Certificate Validity (UTC) 62 >= 30 days (2021-11-20 13:05 --> 2022-02-18 13:05)
ETS/"eTLS", visibility info not present
Certificate Revocation List --
OCSP URI http://r3.o.lencr.org
OCSP stapling not offered
OCSP must staple extension --
DNS CAA RR (experimental) available - please check for match with "Issuer" below
issue=comodoca.com, issue=digicert.com;, issue=letsencrypt.org, issuewild=comodoca.com,
issuewild=digicert.com;, issuewild=letsencrypt.org
Certificate Transparency yes (certificate extension)
Certificates provided 3
Issuer R3 (Let's Encrypt from US)
Intermediate cert validity #1: ok > 40 days (2025-09-15 16:00). R3 <-- ISRG Root X1
#2: ok > 40 days (2024-09-30 18:14). ISRG Root X1 <-- DST Root CA X3
Intermediate Bad OCSP (exp.) Ok
On Macs, generally all binaries are either in /applications or for a chosen few: /system/applications.
Applications appears nationalized, depending on language used…
Library is - where settings are kept. There’s a global one under /library, but also one for each user, under the users account /library ( /users/USERNAME/library ).
Maybe the App landed in the wrong place (in library), but I strongly assume that’s where the NC App places it’s global settings.
The synched folder is usually under your User, eg. /users/Dan/Nextcloud-Sync.
So in all the above, I’m missing the actual App !!!
I have a MacBook pro running high Sierra and get the same error randomly but I am also getting an issue with Mac not letting me add internet accounts for some reason and caldav and carddav are keep asking for password then says can’t find account not sure if the two are related
thanks Ive realised my issue is not the same sorry @danb35 for unintentionally hijacking this support request
but is one of the files to be synced mabey have an illegal character in it
also on the mac in question if you go to settings in the nextcloud desktop app theres a setting to create debug archive you can access logs in there
