Nextcloud can't create share

Bug
1

**Nethserver 8. / nextcloud 30.0.8
FileSharing 1.22.0 **
Hello again,
since nextcloud update last week it is not possible to create a file share
The message is: “Failed to create share”
Anyone knows, what to do ?

2

There’s a new Nextcloud version 30.0.10 / 1.4.2 in the Software Center, maybe it fixes the issue.

I tried to share a folder and it worked without error:

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3

Thanks,…
we installed updates. Now is nextcloud 30.0.10 with file sharing 1.22.0.
We had to start this 3 times, because of hanging in support mode…
At last started a root console and updated per occ command. The updates of nextcloud often have this problem … Why ?
And file sharing shows the same message …

Fehler beim Erstellen der Freigabe: Failed to create share.

And in NS8 > SoftwareCentre is a message "

Updates are suspended

There is an ongoing NS7 migration. Updates will resume once the migration is complete.
4

Good question, I think Nextcloud has similar issues since I know it, see also the Nextcloud help forum

You may check the nextcloud app logs in cluster-admin to maybe identify the issue. I found that it’s also caused by apps sometimes, so better disable unused apps.

Sorry, I don’t get it. Could you please share a screenshot?

Usually this is shown during migration from NS7.

Check out Release notes — NS8 documentation (search for “Updates are suspended during NS7 migration”) how to remove the message.

5

good morning,
… today in the morning the message in NS/SoftwareCentre is away …
the screenshot of file sharing error is only 1…2 seconds to see, after that a spinning top till i press abort button

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6

How did you get it to show “Share with admin on the remote server eds”?

I just can share with admin group which looks like this:

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Maybe you want to share with the internal Nextcloud admin? Does it work with other users?

7

… we tried with different users, intern and extern - the same problem.
please look at the step-by-step screenshots.
we did the same a week ago, and it was OK. Older Shares are OK, but we have problems to create a new one …
By the way - found nothing in system protocols looking for “share” or “create” in application nextcloud

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8

Are you using federated shares from another NC server? Maybe you need to allow it, see also Configuring Federation Sharing — Nextcloud latest Administration Manual latest documentation

9

thanks … but we don’t need federated shares.
We only share documents for our fieldworkers and some customers …

10

Are you sure?

Because there is “Mit user1 auf dem Remote-server eds teilen” in your screenshot (Share with user1 on the remote server eds) and I think it’s a federated share.

11

??? this is our own server - the configuration is the default since migration from NS7 to NS8

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12

In your screenshots you entered the user “user01@eds” which creates a federated share for user01 on remote server eds which leads to the error as the server eds doesn’t exist.

I tested with user markus@eds:

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From Using Federation Shares — Nextcloud latest User Manual latest documentation

  1. Go to your Files page and click the Share icon on the file or directory you want to share. In the sidebar enter the username and URL of the remote user in this form: <username>@<oc-server-url>. The form automatically confirms the address that you type and labels it as “remote”. Click on the label.

I think you need to enter just the username like user01 instead of user01@eds to create a working share for the user.