xcod
January 17, 2018, 3:39am
1
Hi!
Nethserver: 7.4.1708 (Final) + last upd
rpm -qa nethserver-mail-server
I have default mail quota 2GB per user
I set custom mail quota for user in 3GB
i open ssh and run command
But
if open roundcube web mail
Mail quota is set to 2GB in page Status-Mail quota
i run command doveadm quota get -u USERNAME
if i send message from thunderbird or roundecube webmail
sorry my English…
1 Like
davidep
January 17, 2018, 9:36pm
2
Thank you for reporting it @xcod
So the mail quota value reported by clients is not the expected one. Did I understand correctly?
If that’s the case please consider the quota is updated when a new message arrives.
What is the error message?
2 Likes
xcod
January 18, 2018, 4:31am
3
Yes
The quota is not updated when a new message arrives.
Roundecube web mail error:
An error occurred while saving the sent message. Can not perform the operation. There is no free disk space.
Thunderbird error:
[OVERQUOTA] Quota exceeded (mailbox for user is full)
But message sends fine in Thunderbird and Roundecube, but not copied in Sent folder.
1 Like
davidep
January 18, 2018, 7:35am
4
Please have a look at /var/log/maillog, and see if you can find any relevant log message.
Then find the maildirsize file of your user and paste here its contents
find /var/lib/nethserver/vmail/ -name maildirsize
...
cat /var/lib/nethserver/vmail/USERNAME/Maildir/maildirsize
Just to have an idea of mailbox disk size (should not be exactly the same of mail quota)
du -h -s /var/lib/nethserver/vmail/USERNAME
xcod
January 18, 2018, 8:48am
5
cat /var/lib/nethserver/vmail/USERNAME/Maildir/maildirsize
2.1G /var/lib/nethserver/vmail/USERNAME
davidep
January 18, 2018, 9:50am
6
Please tell me if I’m wrong: to reproduce
USER quota is 2GB
USER fills his mailbox and goes overquota
USER starts to see errors (and messages are refused)
sysadmin increases quota up to 3GB from server-manager UI
USER still has errors
xcod
January 18, 2018, 11:42am
8
In UI Managment-Email addresses
1 Like
davidep
January 18, 2018, 1:30pm
9
Could you paste the output of
config show dovecot
db accounts show
1 Like
davidep
January 18, 2018, 3:06pm
11
Well I see
dovecot=service
QuotaDefaultSize=20
QuotaStatus=enabled
And
user@domain=user
MailQuotaCustom=30
MailQuotaType=custom
now, try again to increase the user quota from server manager, then check the messages log:
grep -B 20 nethserver-mail-quota-recalc /var/log/messages
That action should apply the new quota immediately…
xcod
January 18, 2018, 3:31pm
12
i increase quota from 3GB to 4GB
see private message
davidep
January 18, 2018, 3:33pm
13
esmith::event[9015]: Action: /etc/e-smith/events/mailbox-save/S95nethserver-mail-quota-recalc SUCCESS [0.090214]
…seems good!
cat /var/lib/nethserver/vmail/USERNAME/Maildir/maildirsize
Let’s see it again: what does it say?
xcod
January 18, 2018, 3:51pm
14
4294967296S
1 Like
davidep
January 18, 2018, 3:53pm
15
New quota applied: do you confirm?
xcod
January 18, 2018, 4:17pm
16
New quota applied
davidep
January 18, 2018, 4:25pm
17
xcod:
the error has remained
xcod:
4294967296S
The quota size has been written to disk
I can’t figure out why clients aren’t updated… Can anybody reproduce it? /cc @quality_team
1 Like
xcod
January 19, 2018, 3:13am
18
do you see my last private message?
1 Like
davidep
January 19, 2018, 7:50am
19
Yep
From the maildirsize file. It is calculated by /usr/libexec/nethserver/mail-quota.
xcod:
How is this related?
One explanation could be the default quota wins over the customized value.
Do you use POP3 access? Getmail? Groupware?
Could you attach the list of installed packages? Did you install anything by hand or from third-party repositories?
rpm -qa | grep ^neth
xcod
January 19, 2018, 8:11am
20
i use Thunderbird(pop3, imap), roundecube web mail
davidep:
rpm -qa | grep ^neth
rpm -qa | grep ^neth
nethserver-mail-server-1.10.18-1.ns7.noarch
No
1 Like
