New installation problem on install nethserver-freepbx


On new installation of nethserver pbx, this install asterisk 18, but have a error, asterisk dont start and freepbx dont install.

Please help

Hola Rafael.
Can you paste the installation error?


dont have error on install.

but log on freepbx_rpm_install.log

*** Installing FreePBX
Fri May 27 14:12:02 -03 2022
Making sure asterisk user has bash as shell
usermod: no changes
Assuming you are Database Root
Checking if SELinux is enabled…Its not (good)!
Reading /etc/asterisk/asterisk.conf…Done
Checking if Asterisk is running and we can talk to it as the ‘asterisk’ user…Error!
Error communicating with Asterisk. Ensure that Asterisk is properly installed and running as the asterisk user
Asterisk does not appear to be running
Try starting Asterisk with the ‘./start_asterisk start’ command in this directory
/etc/e-smith/events/nethserver-freepbx-update/S55nethserver-freepbx-conf-scl: line 49: /usr/sbin/fwconsole: No such file or directory
/etc/e-smith/events/nethserver-freepbx-update/S55nethserver-freepbx-conf-scl: line 50: /usr/sbin/fwconsole: No such file or directory


I found the error…

warning: user asterisk does not exist - using root
warning: group asterisk does not exist - using root

on install dont create asterisk user and group

if before install create the group and user asterisk, then install complete.


Glad you’re able to solve it.
The user asterisk is supposed to be created during (freepbx/asterisk) installation.

1 Like

Hi @ibinetwork,
thanks for the report!
I made a fix and an issue Asterisk 18 package doesn't create asterisk user · Issue #6668 · NethServer/dev · GitHub it is in testing right now.
If you want to, you can verify if my fix solve the problem by installing the packages in the issue.