NethServer Support Team!


(Alessio Fattorini) #1

Every single day I see a lot of people spending much time helping newcomers out here in the community
:handshake:

I am always very proud of that because the #humanfactor is an important “feature” of our community and we always try to stay focused on the quality of help, rather than quantity.
I can say that we have kind and supportive people that help the person first, not just solving a problem. :kissing_heart:

Said that, I’d like to build a small group of guys that showed a specific charisma with @mrmarkuz and @dnutan
I collected a list of people basing on specific criteria, achieving at least one of our silver+gold support badges
https://community.nethserver.org/badges/130/tech-support
https://community.nethserver.org/badges/141/support-specialist
https://community.nethserver.org/badges/151/super-support-specialist

People who have already achieved this badge :point_down: is already on the right track towards joining such group
https://community.nethserver.org/badges/129/helpdesk

@dnutan and @mrmarkuz have accepted to be the group owners and they periodically will check the badges adding people to the group.
They will lead the group and get your back! :raised_hand_with_fingers_splayed:


(Marc) #2

Congrats @saitobenkei, you have achieved the Tech Support badge and have been included as member of the Support Team Group. :sunglasses:
Keep it up, mate!


(Marc) #3

@danb35 by helping other members with your answers you’ve achieved Tech Support badge. Would you like also to join the Support Team?


(Dan) #4

Sure, I’ll do what I can.


(Alessio Fattorini) #5

Amazing job so far @danb35 welcome aboard that super team :muscle:


(Rob Bosch) #6

@danb35, Welcome to the team. Your help is greatly appreciated! I hope you feel at home in this amzing community and keep helping our members for a long long time to come.


(Marc) #7

5 posts were split to a new topic: Helping with translations


(Marc) #8

2 posts were merged into an existing topic: Helping with translations