Nethsecurity 8.7.1 installation failed

Hi everyone, I’m trying to install nethsecurity version 8.7.1 on a Nethbox S40 via USB stick, I also followed the procedure provided by the nethesis manual itself but after preparing the stick and starting the machine it’s as if the installation doesn’t start.

How can I fix this?

Thanks

How are you @Pippobaldo35 Welcome, it’s a pleasure to greet you.

Tell me what message you get when you boot the USB

Hi, thanks for replying.

It doesn’t give me any message. I can’t even see it because my NethBox doesn’t have video outputs. But from what I can gather, it’s the installation itself that won’t start.

But how do you access it? Ssh terminal? Https?

both via https and ssh

Can’t you access it? How did you start the installation by USB?

as it was explained to me in the various Nethesis documentation, after having prepared the pen drive and connected it to the Nethbox, the system automatically detects the pen drive and starts the installation, in fact with the 7 installations it worked like this

But is nethbox still functional? Without the USB

yes the nethbox still works even if I unplug the USB

Perfect, have you prepared the USB again or changed the device and tried it? From nethbox you can’t do the update without the USB. I don’t have a nethbox.

I tried to redo the pendrive several times even with different software but it gives me the same result and I can’t change the device because I only have the nethbox with which to try

But from SSH you can run: api-cli ns.update check-system-update?

sorry if I answer now, could you write me correctly which commands I should test via SSH thanks

api-cli ns.update check-system-update

You can show screenshots?

ok wait a moment while I send you everything

It gives me this.

P.S.

I’m connected via SSH.

What is the model of your nethbox?

Have you tried updating it via the web?

is a nethbox S40 and yep i try to update via web but same result

Which version of NetSecurity do you have?

nethsecurity 7.9