MULTI-WAN link Status shows 'DOWN'

NethServer Version: NethServer release 7.4.1708 (Final)
Module: Multi-Wan

We configure Multi-wan as Activate Backup mode, last week our ISP goes Down for 1 day as maintenance. After that the multi wan status shows Down, its not change to up. but we ping thw ISP provider IP address.


This is our multi-wan configuration.

Multi-wan status as


Kindly provide the solution for status down.

You could try to change the setup for “check ip”. Maybe from your connection ping to these addresses are disabled?

What is your primary DNS? I’ve found another post where the users have the WAN connection down and it was a DNS problem.

If you’re really sure that a line is up, you can quickly restore it using:

shorewall enable <provider_name>
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We are using primary DNS as google DNS ( and secondary DNS as our primary domain controller IP (192.168.XXX.XXX)

Did you try this?