MULTI-WAN link Status shows 'DOWN'


(Veeramani P) #1

NethServer Version: NethServer release 7.4.1708 (Final)
Module: Multi-Wan

We configure Multi-wan as Activate Backup mode, last week our ISP goes Down for 1 day as maintenance. After that the multi wan status shows Down, its not change to up. but we ping thw ISP provider IP address.


This is our multi-wan configuration.

Multi-wan status as


Kindly provide the solution for status down.

(Michael Kicks) #2

You could try to change the setup for “check ip”. Maybe from your connection ping to these addresses are disabled?

(Michael Träumner) #3

What is your primary DNS? I’ve found another post where the users have the WAN connection down and it was a DNS problem.

(Giacomo Sanchietti) #4

If you’re really sure that a line is up, you can quickly restore it using:

shorewall enable <provider_name>

(Veeramani P) #5

We are using primary DNS as google DNS ( and secondary DNS as our primary domain controller IP (192.168.XXX.XXX)

(Michael Träumner) #6

Did you try this?