Let's Encrypt request failure

letsencrypt
v7

(David Gordon) #1

Trying to get a certificate, can’t, here’s the log. What does it mean?

2018-06-23 18:27:20,811:DEBUG:certbot.main:certbot version: 0.24.0
2018-06-23 18:27:20,811:DEBUG:certbot.main:Arguments: ['--webroot', '--webroot-path', '/var/www/html/', '--text', '--non-interactive', '--agree-tos', '--email', 'david@mydomain.tld', '-d', 'server.mydomain.tld', '--test-cert', '--quiet']
2018-06-23 18:27:20,811:DEBUG:certbot.main:Discovered plugins: PluginsRegistry(PluginEntryPoint#manual,PluginEntryPoint#null,PluginEntryPoint#standalone,PluginEntryPoint#webroot)
2018-06-23 18:27:20,868:DEBUG:certbot.log:Root logging level set at 30
2018-06-23 18:27:20,868:INFO:certbot.log:Saving debug log to /var/log/letsencrypt/letsencrypt.log
2018-06-23 18:27:20,870:DEBUG:certbot.plugins.selection:Requested authenticator webroot and installer None
2018-06-23 18:27:20,871:DEBUG:certbot.plugins.selection:Single candidate plugin: * webroot
Description: Place files in webroot directory
Interfaces: IAuthenticator, IPlugin
Entry point: webroot = certbot.plugins.webroot:Authenticator
Initialized: <certbot.plugins.webroot.Authenticator object at 0x7fb012166d10>
Prep: True
2018-06-23 18:27:20,872:DEBUG:certbot.plugins.selection:Selected authenticator <certbot.plugins.webroot.Authenticator object at 0x7fb012166d10> and installer None
2018-06-23 18:27:20,872:INFO:certbot.plugins.selection:Plugins selected: Authenticator webroot, Installer None
2018-06-23 18:27:21,382:DEBUG:acme.client:Sending GET request to https://acme-staging-v02.api.letsencrypt.org/directory.
2018-06-23 18:27:21,413:INFO:requests.packages.urllib3.connectionpool:Starting new HTTPS connection (1): acme-staging-v02.api.letsencrypt.org
2018-06-23 18:27:41,436:DEBUG:certbot.log:Exiting abnormally:
Traceback (most recent call last):
  File "/usr/bin/certbot", line 9, in <module>
    load_entry_point('certbot==0.24.0', 'console_scripts', 'certbot')()
  File "/usr/lib/python2.7/site-packages/certbot/main.py", line 1315, in main
    return config.func(config, plugins)
  File "/usr/lib/python2.7/site-packages/certbot/main.py", line 1190, in certonly
    le_client = _init_le_client(config, auth, installer)
  File "/usr/lib/python2.7/site-packages/certbot/main.py", line 637, in _init_le_client
    acc, acme = _determine_account(config)
  File "/usr/lib/python2.7/site-packages/certbot/main.py", line 516, in _determine_account
    config, account_storage, tos_cb=_tos_cb)
  File "/usr/lib/python2.7/site-packages/certbot/client.py", line 164, in register
    acme = acme_from_config_key(config, key)
  File "/usr/lib/python2.7/site-packages/certbot/client.py", line 46, in acme_from_config_key
    return acme_client.BackwardsCompatibleClientV2(net, key, config.server)
  File "/usr/lib/python2.7/site-packages/acme/client.py", line 718, in __init__
    directory = messages.Directory.from_json(net.get(server).json())
  File "/usr/lib/python2.7/site-packages/acme/client.py", line 1041, in get
    self._send_request('GET', url, **kwargs), content_type=content_type)
  File "/usr/lib/python2.7/site-packages/acme/client.py", line 990, in _send_request
    response = self.session.request(method, url, *args, **kwargs)
  File "/usr/lib/python2.7/site-packages/requests/sessions.py", line 464, in request
    resp = self.send(prep, **send_kwargs)
  File "/usr/lib/python2.7/site-packages/requests/sessions.py", line 576, in send
    r = adapter.send(request, **kwargs)
  File "/usr/lib/python2.7/site-packages/requests/adapters.py", line 415, in send
    raise ConnectionError(err, request=request)
ConnectionError: ('Connection aborted.', gaierror(-2, 'Name or service not known'))
2018-06-23 18:27:41,445:ERROR:certbot.log:An unexpected error occurred:

(Marc) #2

Your server might have lost Internet access or it could be unable to resolve domains.


(David Gordon) #3

Yes, thanks again. I corrected my DNS entry and was able to get a new certificate.