Yesterday i made a clean install Nethserver + Nextcloud (from Software center) + OnlyOffice + DocumentServer 5.1.4 as per instructions (onlyoffice Wiki).
Despite this, I have always received an error (when I press the Save button in Nextcloud - ONLYOFFICE):
“Command Request on check error: Error while downloading the document file to be converted.”
I spent the whole day trying to solve the problem.
I found a solution this morning. In file default.json (/etc/onlyoffice/documentserver/) I made a simple change (true to false):
I know the problem is in the certificates, but only in this way have I managed to make Onlyoffice to work.
I am a little confused
Thanks for sharing, this is great for using onlyoffice without valid cert but I am afraid it’s not the best for security.
now I will try to implement the certificates.
Hi Markus @mrmarkuz ,
I installed a new NS instance with NC-13.0.6 and only-office 5.0.7 (selfsigned certs).
I had to install librabbitmq and librabbitmq-tools from puias-unsupported.
yum localinstall -y librabbitmq-0.5.2-1.sdl7.x86_64.rpm yum localinstall -y librabbitmq-tools-0.5.2-1.sdl7.x86_64.rpm
Now onlyoffice in NC 13 on NS 7.5 is running fine:
Maybe you want to update your Howto.
IIRC it’s only a problem with old documentserver needed for self-signed certs, newer documentserver version should just work. It’s because epel changed rabbitmq packages.
Thanx, I’ll update the wiki entry asap.
4 posts were split to a new topic: Content server runs, but no onlyapp options
I found a workaround to install onlyoffice 5.1.x with selfsigned certs.
It’s only a workaround, because it breaks SSL security due to allow connections to unauthorized ssl servers, but it works.
/etc/onlyoffice/documentserver/defaults.json file and restart documentserver serviceis with
supervisorctl restart all .
I updated the module. Please test it so I can put it to the repo!
- self-signed certificate possible - thanks to @kizotux and @flatspin
- works with ONLYOFFICE-documentserver 5.1.5
To update an existing installation (for a full install follow the wiki except of these two lines):
yum -y install https://github.com/ONLYOFFICE/DocumentServer/releases/download/ONLYOFFICE-DocumentServer-5.1.5/onlyoffice-documentserver.x86_64.rpm yum -y install https://nethserver.globalcortex.net/mirror/devtest/nethserver-onlyoffice-0.0.1-4.ns7.noarch.rpm
It seems the formats were extended too:
Just saw, that I posted the same solution as you did before. Sorry
I didn’t read this topic exactly enough.
I could have saved half a day of searching if I had done…
Worked here like a charme! Thanks Markus! You are great !
PS: selfsigned certs still work with changing “true” to “false”.
Thanks for testing! For the self-signed certs there’s a db prop now too:
I am afraid of future documentserver updates may change the default.json so I decided to add it.
I tried to get started with Onlyoffice following wiki documentation but using DocumentServer 5.2.3.
The server didn’t start. Quick and ugly fix:
chown onlyoffice:onlyoffice /etc/onlyoffice/documentserver/default.json supervisorctl restart all
Thanks, I can confirm this, it seems they changed something in 5.2 but I can’t find documentation about it.
I am going to investigate, only found this for the moment, default.json is read-only now and config should be saved in another file:
Here is the changelog, but I can’t find something about it too.
hello, help me.
Some time ago I made my first installation of ONLYOFFICE and everything went wonderfully.
A few days ago I’m trying to do some installations but I can not start the APP.
I have created more virtual machines with Neth 7.5 or 7.6, update, but the result is always the same.
I do as follows:
I install Nethserver 7.5 or 7.6
I install LDAP
I install NEXTCLOUD
I do everything that the WIKI says
This is the result:
test the document server.
Then open NEXTCLOUD
Then try to open file .docx
Did you allow self-signed certs? It’s necessary with newer documentserver versions:
Tomorrow i’ll try and then… I hope
When I click on a document in nextcloud im getting the error “ONLYOFFICE cannot be reached. Please contact admin” i can access via https://www.mydomain.com:8082 i get the screen says document server running below is my onlyoffice setting in nextcloud