Error Configuring Webtop

Support
1

NethServer Version: latest
Module: Webtop

I am trying to configure a new isntance of webtop, but getting an error

Traceback (most recent call last):
  File "/usr/local/bin/logcli", line 25, in <module>
    'LOKI_ADDR': f"http://{loki_env['LOKI_ADDR']}:{loki_env['LOKI_HTTP_PORT']}",
                           ~~~~~~~~^^^^^^^^^^^^^
KeyError: 'LOKI_ADDR'
Traceback (most recent call last):
  File "/usr/local/bin/logcli", line 25, in <module>
    'LOKI_ADDR': f"http://{loki_env['LOKI_ADDR']}:{loki_env['LOKI_HTTP_PORT']}",
                           ~~~~~~~~^^^^^^^^^^^^^
KeyError: 'LOKI_ADDR'
<3>traefik_last_acme_error_since(): logcli error - Command '['logcli', 'query', '--limit=1', '--from=2026-07-07T07:18:24.278660+00:00', '--timezone=Local', '--quiet', '--no-labels', '{module_id=~"traefik.+"} | json | line_format "{{.MESSAGE}}"| logfmt | providerName="acmeServer.acme" and error!=""| line_format "{{.error}}"']' returned non-zero exit status 1.


Traceback (most recent call last):
  File "/usr/local/bin/logcli", line 25, in <module>
    'LOKI_ADDR': f"http://{loki_env['LOKI_ADDR']}:{loki_env['LOKI_HTTP_PORT']}",
                           ~~~~~~~~^^^^^^^^^^^^^
KeyError: 'LOKI_ADDR'
Traceback (most recent call last):
  File "/usr/local/bin/logcli", line 25, in <module>
    'LOKI_ADDR': f"http://{loki_env['LOKI_ADDR']}:{loki_env['LOKI_HTTP_PORT']}",
                           ~~~~~~~~^^^^^^^^^^^^^
KeyError: 'LOKI_ADDR'
<3>traefik_last_acme_error_since(): logcli error - Command '['logcli', 'query', '--limit=1', '--from=2026-07-07T07:18:24.278660+00:00', '--timezone=Local', '--quiet', '--no-labels', '{module_id=~"traefik.+"} | json | line_format "{{.MESSAGE}}"| logfmt | providerName="acmeServer.acme" and error!=""| line_format "{{.error}}"']' returned non-zero exit status 1.

could someone point me to the issue and resolution.

2

The Issue also seems to occur, regardless of installation and configuration of Modules,

Basically, even if i try to manually configure crtificates, i get an issue

Cannot obtain Let's Encrypt certificate

Issues detected with one or more FQDNs:

traefik_last_acme_error_since(): logcli error - Command '['logcli', 'query', '--limit=1', '--from=2026-07-07T07:21:51.304577+00:00', '--timezone=Local', '--quiet', '--no-labels', '{module_id=~"traefik.+"} | json | line_format "{{.MESSAGE}}"| logfmt | providerName="acmeServer.acme" and error!=""| line_format "{{.error}}"']' returned non-zero exit status 1.

Update:
After a reboot, the hostname, obtained and configured the ssl cert, but further attempts, to obtain ssl have failed.

The Nethserver isntance, is isntalled from the qcow image on the docs page, then updated core to the latest version

3

If it’s a new system, the error may indicate a Loki installation problem. I suggest reinstall.

4

at the juncture not an option, got some of the ssl requests to work, and proceeded to implement the email,

5

You could try to reinstall Loki, but all stored logs will be lost. Is it acceptable for you?

Find the loki instance number (usually loki1):

runagent -l | grep loki
# output loki1

Remove existing instance:

remove-module --no-preserve loki1

Add a new Loki instance to leader node (here assuming 1 is the leader):

runagent -m node grep NODE_ID environment
# output NODE_ID=1
add-module loki 1

Verify the new loki instance is registered as cluster default:

redis-cli get cluster/default_instance/loki
# output "loki2"
6

this is acceptable, LEt me attempt and revert. THanks