Cours NethServer-201-11 Zammad

Hi all,
I made a new document on Zammad. image

Cours NethServer-201-11: Zammad
https://www.micronator.org/affaires/produit/nethserver-201-cahier-11_zammad/

Some chapters:
Initial Config, First Steps, Test Ticket, New Ticket, Updates, Daily Backup with a Cron Job, Restoration on Another Zammad Server…

As usual, Google translate is your friend!

With very special thanks to Markus Neuberger,

Michel-André

6 Likes

Hi all,

All is working correctly with Zammad on the original NethServer but there are some problems with the email when restauring to another NethServer…

On the new server, I checked only the default user who is Nicole Braun that is created with the installation of every Zammad.

My sincere apologies for this newbee’s mistake. I am ashamed of myself

Michel-André

1 Like

Hi all,

Maybe I found the problem.

Before the restoration, on the destination server, I have to rename /opt/zammad/contrib/backup/config.dist to /opt/zammad/contrib/backup/config

I renamed the file and it seems to work…

Enough for today. Tomorrow is another day.

Michel-André

1 Like