Continue logout on Nextcloud Desktop

france · May 28, 2024, 6:03am

Hello everyone, I often keep receiving this error on the app for nextcloud.

stephdl · May 29, 2024, 6:24am

can you explain or describe more, does it is after a while you are away, does it is sudden when you are working ?

The token has a time to live for what I know

france · May 29, 2024, 7:24am

Hi @stephdl , yes you are right . My configuration is enough on haproxy because of centralized cepts on pfsense etc. Attached you will see the current configuration of haproxy on pfsense , where thanks to the information on the internet , I managed to derive at least the path for caldav and cardav . On the mozilla or safari browser it works correctly, on the iphone app it works partially or it lets me log in, I synchronize everything, but in a random way it requires my credentials. I believe that the problems are derived from the proxy , for which additional parameters are missing . In fact, beyond what was described, instead in the app for mac os I can’t add the account as it returns me invalid json format … as per the attachment. I’m sure you need to set something else in the HA proxy, but I don’t know what.

france · May 29, 2024, 7:48am

Can you help me or give me any indications?

stephdl · May 29, 2024, 8:09am

no much idea, it is specific to pfsense and proxy, the search in google point use some posts and probably fixes

https://www.google.com/search?q=nextcloud+pfsense+haproxy&oq=nextcloud+pfsense+&gs_lcrp=EgZjaHJvbWUqCAgBEAAYFhgeMgoIABBFGBYYHhg5MggIARAAGBYYHjIICAIQABgWGB4yCAgDEAAYFhgeMggIBBAAGBYYHjIICAUQABgWGB4yCAgGEAAYFhgeMggIBxAAGBYYHjIKCAgQABiABBiiBDIKCAkQABiABBiiBNIBCDgwMDZqMGo3qAIAsAIA&sourceid=chrome&ie=UTF-8

maybe @Andy_Wismer could assist you more, I know pfsense !== opnsense

france · May 29, 2024, 5:02pm

dnutan · May 29, 2024, 6:50pm

github.com/nextcloud/desktop

macOS VFS - Nextcloud-macOS/FileProviderExt - App token login name does not match

opened 09:43AM - 28 May 24 UTC

stfast

0. Needs triage

### ⚠️ Before submitting, please verify the following: ⚠️ - [X] This is a **bug…**, not a question or a configuration issue. - [X] This issue is **not** already reported on Github (I've searched it). - [X] Nextcloud Server and Desktop Client are **up to date**. See [Server Maintenance and Release Schedule](https://github.com/nextcloud/server/wiki/Maintenance-and-Release-Schedule) and [Desktop Releases](https://nextcloud.com/install/#install-clients) for supported versions. - [X] I agree to follow Nextcloud's [Code of Conduct](https://nextcloud.com/contribute/code-of-conduct/) ### Bug description MacOS VFS not working ### Steps to reproduce 1. Upgrade to Nextcloud 29 2. Installing Nextcloud-3.13.0-macOS-vfs.pkg desktop package ### Expected behavior MacOS VFS sync should work. ### Which files are affected by this bug All files ### Operating system Mac OS ### Which version of the operating system you are running. macOS Sonoma ### Package Appimage ### Nextcloud Server version 29.0.1 ### Nextcloud Desktop Client version 3.13.0git (build 22493) ### Is this bug present after an update or on a fresh install? Updated from a minor version (ex. 3.4.2 to 3.4.4) ### Are you using the Nextcloud Server Encryption module? Encryption is Disabled ### Are you using an external user-backend? - [X] Default internal user-backend - [X] LDAP/ Active Directory - [ ] SSO - SAML - [ ] Other ### Nextcloud Server logs ```shell {"reqId":"ZlWlLYRKmwoFGdCgwVCaxAAAABE","level":3,"time":"2024-05-28T09:34:37+00:00","remoteAddr":"1.1.1.1","user":"--","app":"core","method":"GET","url":"/ocs/v1.php/cloud/capabilities","message":"App token login name does not match","userAgent":"Nextcloud-macOS/FileProviderExt","version":"29.0.1.1","data":{"tokenLoginName":"fast@domain.com","sessionLoginName":"FDD17349-A32D-4411-8E0E-A71BAA44509F","app":"core","user":"FDD17349-A32D-4411-8E0E-A71BAA44509F"}} {"reqId":"ZlWlLoRKmwoFGdCgwVCaxQAAAAk","level":3,"time":"2024-05-28T09:34:38+00:00","remoteAddr":"1.1.1.1","user":"--","app":"core","method":"GET","url":"/ocs/v1.php/cloud/capabilities","message":"App token login name does not match","userAgent":"Nextcloud-macOS/FileProviderExt","version":"29.0.1.1","data":{"tokenLoginName":"fast@domain.com","sessionLoginName":"FDD17349-A32D-4411-8E0E-A71BAA44509F","app":"core","user":"FDD17349-A32D-4411-8E0E-A71BAA44509F"}} {"reqId":"ZlWlLoRKmwoFGdCgwVCaxgAAABM","level":3,"time":"2024-05-28T09:34:38+00:00","remoteAddr":"1.1.1.1","user":"--","app":"core","method":"GET","url":"/ocs/v1.php/cloud/capabilities","message":"App token login name does not match","userAgent":"Nextcloud-macOS/FileProviderExt","version":"29.0.1.1","data":{"tokenLoginName":"fast@domain.com","sessionLoginName":"FDD17349-A32D-4411-8E0E-A71BAA44509F","app":"core","user":"FDD17349-A32D-4411-8E0E-A71BAA44509F"}} {"reqId":"ZlWlLoRKmwoFGdCgwVCaxwAAAA4","level":3,"time":"2024-05-28T09:34:38+00:00","remoteAddr":"1.1.1.1","user":"--","app":"core","method":"GET","url":"/ocs/v1.php/cloud/capabilities","message":"App token login name does not match","userAgent":"Nextcloud-macOS/FileProviderExt","version":"29.0.1.1","data":{"tokenLoginName":"fast@domain.com","sessionLoginName":"FDD17349-A32D-4411-8E0E-A71BAA44509F","app":"core","user":"FDD17349-A32D-4411-8E0E-A71BAA44509F"}} {"reqId":"ZlWlLoRKmwoFGdCgwVCayAAAAAs","level":3,"time":"2024-05-28T09:34:38+00:00","remoteAddr":"1.1.1.1","user":"--","app":"core","method":"GET","url":"/ocs/v1.php/cloud/capabilities","message":"App token login name does not match","userAgent":"Nextcloud-macOS/FileProviderExt","version":"29.0.1.1","data":{"tokenLoginName":"fast@domain.com","sessionLoginName":"FDD17349-A32D-4411-8E0E-A71BAA44509F","app":"core","user":"FDD17349-A32D-4411-8E0E-A71BAA44509F"}} {"reqId":"ZlWlLjKYlJZA6EfwdAblQQAAAEs","level":3,"time":"2024-05-28T09:34:38+00:00","remoteAddr":"1.1.1.1","user":"--","app":"core","method":"PROPFIND","url":"/remote.php/dav/files/FDD17349-A32D-4411-8E0E-A71BAA44509F","message":"App token login name does not match","userAgent":"Nextcloud-macOS/FileProviderExt","version":"29.0.1.1","data":{"tokenLoginName":"fast@domain.com","sessionLoginName":"FDD17349-A32D-4411-8E0E-A71BAA44509F","app":"core","user":"FDD17349-A32D-4411-8E0E-A71BAA44509F"}} ``` ### Additional info ![image](https://github.com/nextcloud/desktop/assets/1120689/f554135b-1d7a-4a2f-b1e1-279d68119018) ![image](https://github.com/nextcloud/desktop/assets/1120689/2065f206-9b1c-430d-afa6-68a55a248295)

france · May 29, 2024, 9:40pm

I’ll give you back tomorrow I’ll try calmly and check …

france · May 30, 2024, 5:09pm

Hi Marc, I’ve tried, but it’s always reported what I wrote previously.

dnutan · May 30, 2024, 5:39pm

The link points to a bug report, made by another user, that throws the same error line. No solution provided yet.
You could try an older desktop version of the app, or follow the bug report to know when a fix is released, providing that it is the bug that is affecting you.

france · May 30, 2024, 5:57pm

Thank you for giving me a clear and concrete indication of my problem