Collabora "dead"

Support
1

Sorry, do not know what happend,
The internal collabora server is not responsive anymore. Nextcloud reports server not available and

https://collabora.mydomain.tld/loleaflet/dist/admin/admin.html gives a 503

tried
yum remove nethserver-collabora
yum install nethserver-collabora

-> no luck.

TIA
Thorste

NethServer Version: 7.9

2

Is it running?

systemctl status loolwsd -l

Let’s check /var/log/messages (search for lool) and /var/lib/nethserver/nextcloud/nextcloud.log for errors.

Please post your masked config with config show loolwsd to check it.

2 Likes
3

Result:
â—Ź loolwsd.service - LibreOffice Online WebSocket Daemon
Loaded: loaded (/usr/lib/systemd/system/loolwsd.service; disabled; vendor preset: disabled)
Active: inactive (dead)

Result:
loolwsd=service
AllowWopiHost=
VirtualHost=collabora.mydomain.tld
status=disabled

systemctl start loolwsd
systemctl restart loolwsd

do no help

Result - looks fine to me
{“reqId”:“YDvHFBvvPhjaGgWyUNrzAQAAAAI”,“level”:4,“time”:“2021-02-28T16:38:44+00:00”,“remoteAddr”:“172.17.0.121”,“user”:“55BB17D8-A284-4B58-AFEA-3EAE0E0069DB”,“app”:“webdav”,“method”:“PROPFI$
{“reqId”:“YDvMMfX0lxVMIMeCeywb9wAAAAg”,“level”:4,“time”:“2021-02-28T17:00:34+00:00”,“remoteAddr”:“172.17.0.121”,“user”:“55BB17D8-A284-4B58-AFEA-3EAE0E0069DB”,“app”:“webdav”,“method”:“PROPFI$
{“reqId”:“YDypbFTwBWloHfsgcqUgYQAAAAA”,“level”:3,“time”:“2021-03-01T08:44:56+00:00”,“remoteAddr”:“172.17.0.123”,“user”:“FCD63E30-1D6C-4904-8531-8B606A723295”,“app”:“no app in context”,“meth$
{“reqId”:“YDypbJ0-3eW7xWP5eYnibgAAAAU”,“level”:3,“time”:“2021-03-01T08:44:56+00:00”,“remoteAddr”:“172.17.0.123”,“user”:“FCD63E30-1D6C-4904-8531-8B606A723295”,“app”:“no app in context”,“meth$
{“reqId”:“YDypbK8dy9nf2TFLUhC3RAAAAAY”,“level”:3,“time”:“2021-03-01T08:44:56+00:00”,“remoteAddr”:“172.17.0.123”,“user”:“FCD63E30-1D6C-4904-8531-8B606A723295”,“app”:“no app in context”,“meth$
{“reqId”:“YDypbMltreW4eEhO3N1CcgAAAAI”,“level”:3,“time”:“2021-03-01T08:44:56+00:00”,“remoteAddr”:“172.17.0.123”,“user”:“FCD63E30-1D6C-4904-8531-8B606A723295”,“app”:“no app in context”,“meth$
{“reqId”:“YDypbJ0-3eW7xWP5eYnibgAAAAU”,“level”:4,“time”:“2021-03-01T08:45:02+00:00”,“remoteAddr”:“172.17.0.123”,“user”:“FCD63E30-1D6C-4904-8531-8B606A723295”,“app”:“webdav”,“method”:“PROPFI$
{“reqId”:“YDypbK8dy9nf2TFLUhC3RAAAAAY”,“level”:4,“time”:“2021-03-01T08:45:03+00:00”,“remoteAddr”:“172.17.0.123”,“user”:“FCD63E30-1D6C-4904-8531-8B606A723295”,“app”:“webdav”,“method”:“PROPFI$
{“reqId”:“YDypbFTwBWloHfsgcqUgYQAAAAA”,“level”:4,“time”:“2021-03-01T08:45:03+00:00”,“remoteAddr”:“172.17.0.123”,“user”:“FCD63E30-1D6C-4904-8531-8B606A723295”,“app”:“webdav”,“method”:“PROPFI$
{“reqId”:“YDypbMltreW4eEhO3N1CcgAAAAI”,“level”:4,“time”:“2021-03-01T08:45:03+00:00”,“remoteAddr”:“172.17.0.123”,“user”:“FCD63E30-1D6C-4904-8531-8B606A723295”,“app”:“webdav”,“method”:“PROPFI$
{“reqId”:“YDzjUIGz8j2c8GsXcgrG2QAAAAE”,“level”:3,“time”:“2021-03-01T12:51:32+00:00”,“remoteAddr”:“172.17.0.123”,“user”:”–”,“app”:“remote”,“method”:“GET”,“url”:”/status.php”,“message”:{“Exc$
{“reqId”:“YDzjUF-Xh-V@pTXIRPEHFQAAAAI”,“level”:3,“time”:“2021-03-01T12:51:32+00:00”,“remoteAddr”:“172.17.0.123”,“user”:”–”,“app”:“index”,“method”:“GET”,“url”:”/index.php/apps/bookmarks/pub$
{“reqId”:“YDzjUF-Xh-V@pTXIRPEHFQAAAAI”,“level”:3,“time”:“2021-03-01T12:51:39+00:00”,“remoteAddr”:“172.17.0.123”,“user”:”–”,“app”:“no app in context”,“method”:“GET”,“url”:”/index.php/apps/b$
{“reqId”:“YDzjUF-Xh-V@pTXIRPEHFQAAAAI”,“level”:3,“time”:“2021-03-01T12:51:39+00:00”,“remoteAddr”:“172.17.0.123”,“user”:”–“,“app”:“no app in context”,“method”:“GET”,“url”:”/index.php/apps/b$
{“reqId”:“YDzjYGKRLgihbkGbWCJK8QAAAAw”,“level”:3,“time”:“2021-03-01T12:54:02+00:00”,“remoteAddr”:“172.17.0.123”,“user”:“–”,“app”:“no app in context”,“method”:“GET”,“url”:“/index.php/apps/b$
{“reqId”:“YDzjYGKRLgihbkGbWCJK8QAAAAw”,“level”:3,“time”:“2021-03-01T12:54:02+00:00”,“remoteAddr”:“172.17.0.123”,“user”:”–“,“app”:“index”,“method”:“GET”,“url”:”/index.php/apps/bookmarks/pub$
{“reqId”:“YDzjYYGz8j2c8GsXcgrG2wAAAAE”,“level”:4,“time”:“2021-03-01T12:54:02+00:00”,“remoteAddr”:“172.17.0.123”,“user”:“FCD63E30-1D6C-4904-8531-8B606A723295”,“app”:“webdav”,“method”:“PROPFI$
{“reqId”:“YD1zrjPUqE0z8@aY9qHrTAAAAA8”,“level”:4,“time”:“2021-03-01T23:07:26+00:00”,“remoteAddr”:“172.17.0.123”,“user”:“FCD63E30-1D6C-4904-8531-8B606A723295”,“app”:“webdav”,“method”:“PROPFI$
{“reqId”:“YD1zztbEFQpNQtZl8R59KwAAAAU”,“level”:2,“time”:“2021-03-01T23:08:22+00:00”,“remoteAddr”:“172.17.0.123”,“user”:“admin”,“app”:“cms_pico”,“method”:“GET”,“url”:”/index.php/settings/app$
{“reqId”:“YD1zztbEFQpNQtZl8R59KwAAAAU”,“level”:2,“time”:“2021-03-01T23:08:22+00:00”,“remoteAddr”:“172.17.0.123”,“user”:“admin”,“app”:“cms_pico”,“method”:“GET”,“url”:”/index.php/settings/app$
{“reqId”:“YD1zztbEFQpNQtZl8R59KwAAAAU”,“level”:2,“time”:“2021-03-01T23:08:22+00:00”,“remoteAddr”:“172.17.0.123”,“user”:“admin”,“app”:“cms_pico”,“method”:“GET”,“url”:“/index.php/settings/app$
{“reqId”:“YD1zztbEFQpNQtZl8R59KwAAAAU”,“level”:2,“time”:“2021-03-01T23:08:23+00:00”,“remoteAddr”:“172.17.0.123”,“user”:“admin”,“app”:“cms_pico”,“method”:“GET”,“url”:”/index.php/settings/app$
{“reqId”:“YD1zztbEFQpNQtZl8R59KwAAAAU”,“level”:2,“time”:“2021-03-01T23:08:23+00:00”,“remoteAddr”:“172.17.0.123”,“user”:“admin”,“app”:“cms_pico”,“method”:“GET”,“url”:"/index.php/settings/app$

Result: Plenty off errors, mainly service is disabled - skipped.
here are the latest results after my try to re-install:
Mar 2 00:27:34 ebb-s01 esmith::event[19118]: Saving configuration to : /etc/loolwsd/loolwsd.xml …
Mar 2 00:27:34 ebb-s01 esmith::event[19118]: Saving configuration to : /etc/loolwsd/loolwsd.xml …
Mar 2 00:27:34 ebb-s01 esmith::event[19118]: Saving configuration to : /etc/loolwsd/loolwsd.xml …
Mar 2 00:27:34 ebb-s01 esmith::event[19118]: Saving configuration to : /etc/loolwsd/loolwsd.xml …
Mar 2 00:27:34 ebb-s01 esmith::event[19118]: Saving configuration to : /etc/loolwsd/loolwsd.xml …
Mar 2 00:27:36 ebb-s01 esmith::event[19118]: [INFO] service loolwsd is disabled: skipped

4

Did you set a virtualhost for collabora? If not, collabora service is disabled.

config show loolwsd

To enable the loolwsd service manually:

config setprop loolwsd status enabled

Apply changes:

signal-event nethserver-collabora-update

1 Like
5

Collabora was running and working - it stopped working. Sorry, I did not change anything on virtual hosts so far. I simply changed the current domain name within this thread to mydomain.tld for privacy purposes.

plus

config show loolwsd

Result
loolwsd=service
AllowWopiHost=
VirtualHost=collabora.mydomain.tld
status=enabled

Result:

Can’t open directory /etc/e-smith/events/nethserver-collabora

cd /etc/e-smith/events/
ls -l | grep “col”

Result:

drwxr-xr-x 4 root root 128 Mar 2 00:24 nethserver-collabora-update
drwxr-xr-x. 3 root root 30 Jun 26 2018 nethserver-collectd-save
drwxr-xr-x. 4 root root 119 Oct 7 05:37 nethserver-collectd-update

Sorry, the directory does not exist

6

sorry my mistake - did not look close:
it should have been:

signal-event nethserver-collabora-update

… works and back on service … now just one more service to go :slight_smile:

Just do an edit on you last post (paste in “-”) and i will give “the solution” sticker :slight_smile:

and one more question: Why was this not possible to controll the service from within cockpit ??

7

I wrote it from mobile and didn’t see the mistake…corrected.
I’m happy that it works now!

You maybe tried to start but not enabled the service?

1 Like
8

Definitely not - Currently the system is weared. It was running for month as it is and without interactions from my end - suddenly problems (see our discussion on firewall) start to appear. I noticed another on I will report in another tread.