Backup ns8 failed

Hello

today the backup on the external hard disc was not carried out correctly.The disc is not mounted!
Enclosed is the error message.

Thank you for your help

Job for rclone-webdav.service failed because the control process exited with error code.
See “systemctl status rclone-webdav.service” and “journalctl -xeu rclone-webdav.service” for details.

Let’s try to restart the service manually, see also Backup and restore — NS8 documentation
It should mount the disk.

systemctl restart rclone-webdav.service

Is the local disk mounted now?

Please also check the logs page for errors.


I have tried that

You could follow the cluster logs in the browser and then restart the service on CLI so you should be able to catch the error in the logs.

Another way is to check the service status:

systemctl status rclone-webdav.service


Hello Markus,

I get the following message!

I think the real error is in the logs.

Maybe related:

Thanks for the help

thanks for the feedback. When entering the lsblk as the backup disc is not displayed.

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Maybe a hardware error?

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Hello Markus,

I have now formatted the external hard drive and it is mounted automatically. As soon as I start the backup manually I get the following error:

The backup is searching for the repository but as you formatted the disk, it’s not there anymore.
I think you need to remove the backup destination and setup a new local backup.

Hello Markus,

I have removed the local backup and then added it again. Unfortunately the same error message!

Maybe you need to also remove the backup volume backup00? It will remove the data of the backup volume.

podman volume rm backup00

Then start over with the steps in Backup and restore — NS8 documentation

Hi Markus,
the volume backup00 is being used!!!

[root@nethserver ~]# podman volume rm backup00
Error: volume backup00 is being used by the following container(s): 9f0d1820ec89d247a8da6bda40b5469d53f42940cd4041492303fc38b39cb6dd: volume is being used

I think the service needs to be stopped first:

systemctl stop rclone-webdav.service

Hello Markus,

thank you for your patience and help. It is working!
Greetings

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