Backup data not work

broskh · August 27, 2019, 2:05pm

NethServer Version: NethServer release 7.6.1810 (final)
Module: Backup data

Hi everyone,
I don’t be able to backup my data.

This is my configuration:

This is the log:
Backup: backup-data
Backup started at 2019-08-27 02:00:01
Pre backup scripts status: SUCCESS
Giving up after 1 attempts. OSError:
Duplicity backup failed
Action ‘backup-data-duplicity backup-data’: FAIL
Backup status: FAIL

I tried to format my hard disk and delete the duplicity cache but the same problem.

Please help me.

federico.ballarini · August 27, 2019, 7:45pm

Have you followed this doc http://docs.nethserver.org/en/v7/backup.html#usb-disk-configuration to format your disk?

filippo_carletti · August 28, 2019, 8:46am

I suggest to use the new cockpit interface: it has a Format disk button and a check that the disk will be usable by the backup.

broskh · August 28, 2019, 4:55pm

Yes, I did.

broskh · August 28, 2019, 5:11pm

I will try

broskh · September 3, 2019, 11:49am

I formatted the hard drive with cockpit and started the backup from the classic interface but it doesn’t work.
So I tried to reformat the hard drive and started the backup with cockpit and it works.

filippo_carletti · September 3, 2019, 3:16pm

Interesting.
Both cockpit and NethGUI use the same command (backup-data), I can’t guess how it can fail only once.

pike · September 3, 2019, 3:47pm

Is the same user that’s running cockpit or NethGUI?

broskh · September 3, 2019, 4:12pm

yes, the root user