Applications / Email / Settings / Mailboxes not loading / looping

I am testing NethServer V 7.9.2009.
I have installed the Email app, and cannot get the Mailboxes screen to load.

Here in the log file error when clicking on the “MailBoxes” button menu:

cockpit-bridge: malformed JSON string, neither array, object, number, string or atom, at character offset 0 (before “(end of string)”) at /usr/libexec/nethserver/api/nethserver-mail/mailbox/read line 143.

Any suggestions please ?

Welcome to NethServer community @GL29PA!

Open the browser console: there you’d find the full failing command. Try to execute it in a Bash shell (like the Terminal page) then paste here the output.

Remove the trailing | jq from the command if present

Did you configure an account provider? Can you see any user under Users & Groups page?

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Hi, no account provider was configured. I have configured a local LDAP, and the MailBoxes screen is now responding. Thank you.


Ok there’s room for improvement over that infinite spinner though…

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I tried to reproduce the issue on a new installation:

  • Install NS 7.9 from Digital Ocean marketplace
  • yum install -y @nethserver-mail

The spinner loads the page correctly. However if I “Enable groups” delivery too, the spinner runs indefinitely, with a Javascript exception on line 1330@Maiboxes.vue.

Filed a bug here: