Amavis service Stopped [SOLVED]

Support
1

Hello,
I have a problem with fetchmail, I can not get mail from my provider, I find in the log:

[err] connection to 127.0.0.1:10024 [127.0.0.1/10024] failed: Connection refused.
[err] SMTP connect to 127.0.0.1/10024 failed
[err] SMTP transaction error while fetching from xxxx@yyyyy.it@pops.yyyyy.it and delivering to SMTP host 127.0.0.1/10024
[info] Query status=10 (SMTP)
[info] terminated with signal 15

I did some checks and I have noticed that Amavisd service is stopped.
Trying to start manually the service it stops immediately.
Any hints?

Ciao
Enzo

P.S. NethServer 6.8

2

Sometimes the amavisd init script looses control over the amavisd instance. You could try to fix it by either reboot the whole server, or by giving the following commands:

killall amavisd
service amavisd stop
service amavisd start
3

Ciao Davide,
I have already tried to restart the server and to follow your instructions, but the service is always stopped.
:confused:

4

Send us some excerpt from log files:

  • /var/log/messages
  • /var/log/maillog
5

Thanks Davide,
you pointed me in the right direction.
In Maillog I found this lines:
Nov 20 10:23:29 xxxxxxx amavis[5274]: (!!)TROUBLE in pre_loop_hook: config: no rules were found! Do you need to run ‘sa-update’?
Nov 20 10:23:29 xxxxxxx amavis[5274]: (!)_DIE: Suicide () TROUBLE in pre_loop_hook: config: no rules were found! Do you need to run ‘sa-update’?
So,I ran ‘sa-update’ et voilà Amavis service start correctly (and consequently Fetcmail).
:smile:

Grazie e buona domenica.

P.S.
What exactly does ‘sa-update’

2 Likes
6

IIRC, it updates the SpamAssassin DB of spam checking rules.

1 Like