AAAA email being bounced

Support
#1

any thoughts on the below please - most emails are being sent and Im not sure what the diagnostic approach is for bounced emails like this - the ipv6 flag AAAA confuses me also!

<Service@autosalesgroup.co.uk>: Host or domain name not found. Name service

error for name=10mail4.hostinguk.net type=AAAA: Host not found

<varron.mccurdy@autosalesgroup.co.uk>: Host or domain name not found. Name

service error for name=10mail4.hostinguk.net type=AAAA: Host not found

#2

The explanation is simple, there are no hosts, neither A nor AAAA record.

; <<>> DiG 9.10.6 <<>> mx autosalesgroup.co.uk
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 63172
;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1472
;; QUESTION SECTION:
;autosalesgroup.co.uk.		IN	MX

;; ANSWER SECTION:
autosalesgroup.co.uk.	86390	IN	MX	10 50mail.hostinguk.net.
autosalesgroup.co.uk.	86390	IN	MX	10 10mail4.hostinguk.net.

;; Query time: 40 msec
;; SERVER: 
;; WHEN: Tue Oct 22 14:01:27 CEST 2019
;; MSG SIZE  rcvd: 109

50mail.hostinguk.net

; <<>> DiG 9.10.6 <<>> 50mail.hostinguk.net
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 21513
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1472
;; QUESTION SECTION:
;50mail.hostinguk.net.		IN	A

;; AUTHORITY SECTION:
hostinguk.net.		3383	IN	SOA	ns1.hostinguk.net. hostmaster.hostinguk.net. 2019101510 3600 600 604800 3600

;; Query time: 49 msec
;; SERVER: 
;; WHEN: Tue Oct 22 14:05:37 CEST 2019
;; MSG SIZE  rcvd: 100

10mail4.hostinguk.net

; <<>> DiG 9.10.6 <<>> 10mail4.hostinguk.net
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 24854
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 4096
;; QUESTION SECTION:
;10mail4.hostinguk.net.		IN	A

;; Query time: 43 msec
;; SERVER: 
;; WHEN: Tue Oct 22 14:06:53 CEST 2019
;; MSG SIZE  rcvd: 50
1 Like
#3

Hi Volker
My DNS skills are a bit shabby. Am i right that you are saying they have DNS entries (A records / AAAA records) missing for their mail server/s. If this is the case i will drop them an email (lol) to advise that they have wrecked their DNS config as well as wrecking my car :wink:
thanks
Alex

#4

Yes, that’s exactly it.