I very often have a quick question here and there,
and between the laziness (sorry) and the sake of not “spamming”; I restrain from opening a subject on the forum, + the typical reaction time of a Forum (a fact not a critic) …
Wondering if there is a “chat” server officially or semi-officially,
we have many options, Jabber, Mattermost and Matrix.
A lot of admins, that use to hangout on IRC (freenode era) are now on matrix servers, a modern “irc” yet sober … .
Not pushing my luck too far I hope, but a chat box on the forum can help actually even that alone … .
I’d currently vote against Discord.
Which is a great tool, a fantastic videoconferencing/voip tool, a nice collaboration suite. And might end be a “second home” for a lot of questions, answers, support, solutions. Having two places to check on might be not the best idea.
That’s why I vote matrix. Community members with own servers can easily join in.
If am not wrong, matrix has a mattermost bridge, would enable the dev, support and others to still converse on the matrix (world) while staying home. But hey, wishful thinking…
Discord == security issues . (authentication etc handled by “them”)
(one of my stories: a discord “server” owner got my IP from Discord Inc. for example …)
and usually the more multimedia features you have, the more security holes risk to exist … (and it is closed source at my knowledge)
for mattemost etc,
the is a software on git hub or lab, that holds the repo of “matterbridge”
I use it, it can be used to create bridges between almost every Chat protocol that exists …
… .