Unable to access the server

[othrokxz (Marvin Dugenia Castaneda)]

NethServer Version: NethServer 7.9.2009
Module: Not sure on the module but I’m using nethserver as domain controller

how can i recover the root password
IT admin is already resigned and unable to contact

wasn’t able to turn over to root password of the NETHSERVER

any idea on how can i recover it

thanks

[mrmarkuz (Markus Neuberger)]

This solution should work:

Reset the root password when it is lost

Thanks, Stéphane. That was the right solution. I recommend this link for resetting the root password in a Centos 7 machine: https://access.redhat.com/documentation/en-us/red_hat_enterprise_linux/7/html/system_administrators_guide/sec-terminal_menu_editing_during_boot#sec-Recovering_Root_Password

[kurtes25 (Kurt Ploeger)]

Hi, I’m just passing through and reading posts, that link throws a 404 error. Pardon the intrusion.

[mrmarkuz (Markus Neuberger)]

Here’s a working link:

How to recover a root password in Red Hat-based Linux systems

[Shane_Treweek]

I used a similar way to get my root user for my opnsense hardware

[othrokxz (Marvin Dugenia Castaneda)]

i tried this solution but when i tried passwd then about to change the password it will give me a message access denied

[mrmarkuz (Markus Neuberger)]

Is the filesystem mounted correctly?

See also:

Passwd: Permission denied - Red Hat Customer Portal

[othrokxz (Marvin Dugenia Castaneda)]

Not really sure of the I’m not really a Linux guy. we have a domain controller installed to the nethserver. and it is still working. it is just we cannot access the root password

will appreciate if you can guide us the steps what to do. God bless

[LayLow (HF)]

@othrokxz

Not really sure

Let’s stay down to earth. Did you follow the latest suggestion of @mrmarkuz ? If so, at what exact step does it go ‘wrong’ or are you stuck? ‘Still not working’ is the most common vague remark.