Sub folders not showing up in mail clients

Support
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1

NethServer Version: 7.6.1810
Module: dovecot/Webtop/vmail

Folders under Inbox are not shown in Thunderbird or Outlook but I can see them in Webtop. A folder I created under Inbox in Thunderbird or Outlook shows up the other mail client and Webtop.

2

Is your mailclient (TBird or Outlook) subscribed to all directories?

3

Webtop subscribes automatically subfolders. If you want to show them into Thunderbird or Outlook you need to subscribe them with the dedicated menu or from Roundcube.

4

You are both probably right but when I try to add the subscriptions from Thunderbird is nothing saved. When I restart the client does the list of folders flash by quickly in the folder pane but then disappears.

5

Is an option to create another profile in Thunderbird as test?

6

I think I found the problem. It had a huge syncing going on in the background. When I came back to the computer today did it work to subscribe to the folders.