In this area NS8 (or container in general) behaves like NS7 (or a normal Linux distro): if a file is accessible from a client, it’s also accessible by a cryptolocker running on that client.
The backup in NS8 is done by restic: it’s encrypted and not accessible by the container.
If you need to restore the mail (or the share), you can just restore the single application:Backup and restore — NS8 documentation
Never said it’s easy But you can do it: no lock-in.
I think it’s not, this is why we build NS8. But the IT world is trying to push K8S also for SME.