NS8 error on Get subscription

Support
1

Hello, Today i have problem on get subscription

Task cluster/get-subscription failed

Traceback (most recent call last):
File “/var/lib/nethserver/cluster/actions/get-subscription/10get_subscription”, line 98, in
hsubscription.update(fetch_subscription_info_nscom(rdb, hsubscription))
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/var/lib/nethserver/cluster/actions/get-subscription/10get_subscription”, line 52, in fetch_subscription_info_nscom
myresp.raise_for_status()
File “/usr/local/agent/pyenv/lib64/python3.11/site-packages/requests/models.py”, line 1026, in raise_for_status
raise HTTPError(http_error_msg, response=self)
requests.exceptions.HTTPError: 502 Server Error: Bad Gateway for url: https://my.nethserver.com/api/machine/info

PS ( the domain name : nethserver.com is not resolved from dns servers )

2

Hello Stelios,
sorry for the issue.
The cloud provider had issues on the virtual machine which has been migrated to another physical node.

It should be fine now.
Could you please confirm it?

Thanks for reporting!

3

Hello Giacomo, thank you for your immediate response, yes i can confirm it is now fully functional.

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