NS8 admin password not function

Support
1

NethServer Version: NS8
Module: admin

Installation with Debian 11, with the given password for admin

Cannot log in

Invalid username or password

2

Hello Peter!
Thank you for joining the community and test NS8.

We need a little more info to know how to help you.
So please, let’s try to respond to some questions:

  • how did you install it? From scratch or using a pre-built image?
  • where are you trying to login? On the UI or on the terminal with SSH?
  • did you try with the default admin password Nethesis,1234?
3

New installation Debian 11 - update and upgrade, reboot
curl https://raw.githubusercontent.com/NethServer/ns8-core/main/core/install.sh | bash
admin / Nethesis,1234

4

Works with Alma Linux!

1 Like
5

I’m glad it works with Alma, but it should work also with Debian.
I just did it without troubles.
If you still have the machine, you could inspect the content of redis for user admin.
Execute: redis-cli acl getuser admin, you should get something like:

 1) "flags"
 2) 1) "on"
 3) "passwords"
 4) 1) "648a5db6b14800f4009f62ec6bdbd04b91b6b25179c92626839e3a91fb32da5e"
 5) "commands"
 6) "-@all"
 7) "keys"
 8) ""
 9) "channels"
10) ""
11) "selectors"
12) (empty array)

You can also try to reset the password with the following commands:

redis-cli acl setuser admin nopass
redis-cli acl setuser admin \>Nethesis,1234

And make sure the api-server is running with systemctl status api-server

1 Like
6

Those commands are good for a single-node cluster (like a fresh installation). In the general case it is better to use this command (to be added to the manual):

api-cli run alter-user --data '{"user":"admin","set":{"password":"Nethesis,1234"},"revoke":[],"grant":[]}'

In the future, once the bug fix below has been released, the command will be shorter:

api-cli run alter-user --data '{"user":"admin","set":{"password":"Nethesis,1234"}}'
1 Like
7

I tried again with a fresh installation and I think the problem starts earlier:

Start API server and core agents:
Created symlink /etc/systemd/system/multi-user.target.wants/api-server.service → /etc/systemd/system/api-server.service.
Created symlink /etc/systemd/system/default.target.wants/agent@cluster.service → /etc/systemd/system/agent@.service.
Created symlink /etc/systemd/system/default.target.wants/agent@node.service → /etc/systemd/system/agent@.service.
Grant initial permissions:
Install Traefik:
<7>podman-pull-missing xxx_traefik:0.0.12 (removed link due new user)
Trying to pull xxx_traefik:0.0.12… (removed link due new user)
Getting image source signatures
Copying blob sha256:09162905b8134233771eb175fd33ed61e4af6df9fc3b9091950afbcd88df4aae
Copying blob sha256:09162905b8134233771eb175fd33ed61e4af6df9fc3b9091950afbcd88df4aae
Copying config sha256:19d93e981c33f9f41bae92b525644f133cfdd431fbdb8cec171d43183fda455b
Writing manifest to image destination
Storing signatures
19d93e981c33f9f41bae92b525644f133cfdd431fbdb8cec171d43183fda455b
<7>extract-ui Package traefik · GitHub
Extracting container filesystem ui to /var/lib/nethserver/cluster/ui/apps/traefik1
ui/index.html
f0dadc54b338b0117fa22489e471a47c6921280ae77587a270f273872fb3f31e
Assertion failed
File “/var/lib/nethserver/cluster/actions/add-module/50update”, line 202, in
agent.assert_exp(create_module_result[‘exit_code’] == 0) # Ensure create-module is successful

8

I got the same error with Rocky Linux 9.1 but I uninstalled NS8 and tried to reinstall so I thought the uninstall didn’t work but maybe it has nothing to do with the uninstall: :thinking:

1 Like